Masergy Communications

Masergy Communications (/ˈmeɪsərdʒi/ MAY-sər-jee) is a software defined networking services company founded in 2000 and headquartered in Plano, Texas. Their offerings include Managed SD-WAN, Unified Communications, Cloud Contact Center, and Managed Security.[2][3][4][5]

Masergy Communications
IndustrySoftware
Headquarters
Plano, Texas
,
United States of America
Key people
Chris MacFarland (CEO), Robert Bodnar (CFO)[1]
RevenueUS$300 million (2016)
Number of employees
700 (2019)
Websitehttps://www.masergy.com

Masergy's customers include Huisman,[6] Pattonair,[7] PRGX, Inc.,[8] Eurostar,[9] Dolby Laboratories, and the Hallmark Channel.[10]

Corporate structure

Acquisitions and Subsidiaries

Early on, Masergy was backed by venture investors. In 2003, Centennial Ventures and Meritage Funds jointly invested a total of $31 million in Masergy. And in 2005, WestAM led a group that invested $30 million in Masergy.[11]

Chris MacFarland joined Masergy as its chief operating officer in 2008, and was named its CEO in 2010.[12] In August 2011, Masergy was acquired by ABRY Partners LLC, a private equity investment firm, for an undisclosed price.[13]

Masergy acquired Broadcore Communications for an undisclosed purchase price in July 2012. Broadcore offered communications services, including video calling and call recording, for businesses.[14]

In April 2014, Masergy acquired Global DataGuard, broadening its portfolio to include managed security services for enterprise customers. Its Unified Enterprise Security solution includes advanced persistent threat management and adaptive network behavioral analysis.[15][16]

Masergy was acquired by Berkshire Partners in 2016 for an undisclosed amount, and had been previously acquired by ABRY Partners LLC, a private equity investment firm, for an undisclosed price.[17][18][19]

In September 2018, James Parker was named the new CEO.[20][21]

In May 2020, Chris MacFarland was named the new Chairman & CEO.

Services

Masergy delivers Managed SD-WAN, Unified Communications, Cloud Contact Center, and Managed Security to global enterprises[22] for clients in industries such as manufacturing, healthcare, entertainment, finance, broadcasting, and more.

In March 2019, Masergy launched its new AI-Powered Intelligent Virtual Agent which powers Masergy's virtual assistant and chat bot features for their Global UCaaS solutions.[23]

In July 2019, Masergy launched its Integrated SD-WAN and Security Bundles, including options for Unified Threat Management, Threat Monitoring and Response as well as Managed Security Services.[24]

In August 2019, Masergy launched an updated experience for its Intelligent Service Control (ISC) portal, simplifying and unifying network & application management.[25]

In September 2019, Masergy announced the introduction of AIOps, the Industry’s First Integrated AI-based Network, Security & Application Optimization Solution, taking the first step towards their vision of autonomous networking.[26]

In April 2020, Masergy Delivered their 2020 CCaaS and UCaaS Trends Report[27]

In July 2020, Masergy announced its Zenith Partner Program, enhanced its service level agreements, and an expanded its SD-WAN portfolio for more service flexibility.[28]

In August 2020, Masergy expands its SD-WAN portfolio offering the broadest choice, flexibility, and built-in SASE. The new portfolio, based on Gartner’s Secure Access Service Edge (SASE) tenets, is designed with the flexibility in network, access, management, and security providing businesses the freedom to choose the right configuration for their cloud and network needs.[29]

References
  1. "Meet Our Management Team". Retrieved May 26, 2020.
  2. "Masergy Communications Is No. 4364 on the Inc. 5000". Inc.com.
  3. "Big Data analytics benefits from high-performance network". Cloud Strategy Magazine. 22 August 2016.
  4. Moore, John. "Cybersecurity concerns fuel MSSPs, managed security market". TechTarget.
  5. Shimel, Alan (1 May 2014). "Masergy adds MSSP to its lineup". Network World.
  6. Seals, Tara. "Dutch Construction Giant Taps Masergy for Hybrid WAN". Channel Vision. Retrieved 6 October 2017.
  7. Boulton, Clint. "SDN providers nibbling away at slow-moving MPLS carriers". CIO. Retrieved 6 October 2017.
  8. "Big Data analytics benefits from high-performance network". Cloud Strategy. Retrieved 6 October 2017.
  9. Santo, Brian. "Masergy Designs Hybrid WAN for European Train Service". SDX Central. Retrieved 6 October 2017.
  10. "Surviving a mid-stage crisis: Masergy disrupts the networking services industry when it grows up in a hurry". Smart Business Network, Inc. Retrieved 6 October 2017.
  11. "Masergy Communications > Recent News & Activity". Crunchbase. Retrieved 14 November 2017.
  12. Bounds, Jeff; Nielsen, Karen; Perez, Christine; Vosburgh, Glenda. "Entrepreneurs of the Year 2014". D Magazine. Retrieved 14 November 2017.
  13. Berndtson, Chad. "Masergy Acquired By ABRY Partners". CRN. Retrieved 14 November 2017.
  14. Bounds, Jeff. "Masergy Communications buys Broadcore". Retrieved 31 August 2017.
  15. "Masergy Acquires Global DataGuard". Info Security Group.
  16. Kobialka, Dan. "Masergy Communications Acquires Global DataGuard". MSPmentor. Retrieved 31 August 2017.
  17. Buckley, Sean (25 October 2016). "Masergy sold to Berkshire Partners | FierceTelecom". www.fiercetelecom.com. FierceTelecom. Retrieved 19 August 2017.
  18. "Berkshire Partners nears deal to acquire Masergy: sources". Reuters. 2016.
  19. Shinneman, Shawn (24 October 2016). "Boston firm to acquire Plano-based Masergy for reported $900 million". Dallas Business Journal.
  20. "Plano-Based Masergy Communications Names New CEO - D Magazine". D Magazine. 2018-09-13. Retrieved 2018-09-25.
  21. Wilson, Carol. "Masergy CEO: How We'll Get to $1BN". Light Reading.
  22. Shinneman, Shawn. "The story of Masergy – from 2000 founding to 2016 acquisition – in the words of CEO Chris MacFarland". Retrieved 13 December 2017.
  23. "Masergy Launches New AI-Powered Intelligent Virtual Agent". Masergy. Retrieved 13 August 2019.
  24. "Masergy Launches New SD-WAN and Security Bundles". Masergy. Retrieved 13 August 2019.
  25. "Masergy Launches New Portal Experience Consolidating Analytics and Control". Masergy. Retrieved 13 August 2019.
  26. "Masergy Launches First Integrated AI Network". UCTODAY. Retrieved 26 September 2019.
  27. "Masergy Delivers 2020 CCaaS and UCaaS Trends Report". UCTODAY. Retrieved 26 May 2020.
  28. "Masergy announced its Zenith Partner Program". Masergy. Retrieved 5 August 2020.
  29. "Masergy expands its SD-WAN portfolio". Masergy. Retrieved 13 October 2020.
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.