Trauma and first responders
The nature of a first responder's occupation continuously puts them in harm's way as well as regularly expose them to others who have been injured or harmed.[1][2] These occupations subject individuals to a great deal of traumatic events, resulting in a higher risk of developing post-traumatic stress disorder (PTSD), major depressive disorder (MDD), panic disorder (PD), and generalized anxiety disorder (GAD).[1][3] Exposure to multiple traumatic stressors could also exacerbate other pre-existing conditions.[2] The presence of any mental health disorders in these individuals can also be associated with diminished ability to work efficiently, early retirement, substance abuse, and suicide.[2]
Types of first responders
The term "first responder" is a generic term referring to the first medically trained responder to arrive on the scene of an emergency. These can consist of fully trained positions such as law enforcement officers, firefighters, search and rescue personnel, paramedics, emergency medical technicians (EMTs), and emergency medical dispatchers (EMDs) but also includes passersby and citizen volunteers.[3][4][2] Individuals who are certified or have training in the field can typically provide advanced first aid care, CPR, and use an automated external defibrillator (AED). These positions entail high levels of work related stress and repeated exposure to physical and psychological stressors.[1] In addition to traditional first responders (e.g., police officers, firefighters, EMTs, and hospital providers), there are nontraditional first responders, including laborers and equipment operators. These individuals are also exposed to the aftermath of disaster scenes during their jobs, and face an increased risk for encountering physical injuries and developing psychological distress.[5]
Types of trauma
In their line of work, first responders are exposed to a variety of graphic and grim circumstances and events, some directed at them and some directed at others. Examples of personal attacks may include being shot at, assaulted, or threatened. Examples of circumstances involving others include exposure to sexually assaulted children, domestic violence, watching someone die, or seeing mutilated remains.[3] Because of this, first responders endure field specific trauma.
Law enforcement
The demand to care for and interact with all members of the community often results in compassion fatigue among police officers.[6] Additionally, the need to care for each individual, and specifically any victims, on a crime scene can create a feeling of moral suffering, which can be further broken down into either moral distress or moral injury[7] Moral distress entails experiencing pain and mental health issues that affect the individual in situations during which they are expected to make the correct decision but they are unable to do so due to an external barrier.[7] They may also experience moral injury, which causes individuals to lose perception of the world as a safe place and other human beings as individuals they can trust.[7] Furthermore, Police Complex Spiral Trauma (PCST) addresses the cumulative effect of trauma experienced by police officers over the course of their career due to the frequency of their exposure to trauma.[7]
Firefighters and search and rescue
Firefighters may experience Repeated Exposure Trauma, as they are often faced with recurrent severe stress when responding to life-threatening incidents during which their goal is oftentimes to save lives.[8] The severity of the incidents that firefighters are involved in, and the emotional skills needed to cope with this stress can lead to acute stress disorder (ASD) and, eventually, PTSD.[8]
Search and Rescue personnel are also repeatedly exposed to direct and indirect stressors as they are always putting their own safety at risk in order to come to the aid of others.[9] Search and Rescue personnel share similar occupational experiences with firefighters, and the severity and degree of trauma of events that these teams must respond to might have an impact upon these individual's emotional and mental health.[9] Both Firefighters and Search and Rescue personnel are also at great risk for developing compassion fatigue.[10]
Paramedics
Paramedics, amongst other first responders, can suffer from posttraumatic stress symptoms and depressive symptoms as a result of repeated exposure to human pain and suffering on a daily basis.[11] A study of paramedics reported more than 80% of paramedics in a large urban area experienced: the death of a patient while in their care, the death of a child, and violence.[12] In addition to this, the same study reported that 70% had been assaulted on the job and 56% reported experiencing events which could have resulted in their own death.[12] Often small scale triggers (in combination with larger events), such as the lonely death of an elderly person or a death by suicide which can trigger emotional responses.[11]
In a study conducted by Regehr et al., researchers aimed to better understand by what processes do lasting effects take hold. Researchers found that through emotional empathy, the process by which an individual shares or experiences the feelings of another, paramedics move beyond a cognitive understanding of loss or suffering in stressful situations to experiencing emotional empathy in these situations.[11]
Dispatchers
Emotional stress is an intrinsic part of emergency dispatchers’ occupational health; they work in critical situations, with an irregular work load, and no feedback regarding patient outcome.[13] Acute stress is a fundamental adaptive response, but psychological stress at work can lead to illness and reduced productivity.[13] Being at the beginning of the rescue chain, it is important that dispatchers are in good health to communicate vital information during critical phases of operations; errors can have serious consequences.[14]
Research has largely focused on trauma among more stereotypical first responders such as firefighters or police officers, however, there is an increasing amount of research investigating the biometric stress parameters such as heart rate among emergency dispatchers.[13][14] One study found dispatchers had elevated heart rates and reduced heart rate variability at the beginning and throughout a shift; additionally dispatchers showed a significant increased risk of work disability as compared to a control group.[14]
Prevalence of PTSD
PTSD is characterized by, "exposure to actual or threatened death, serious injury, or sexual violence" either directly or indirectly, intrusion, persistent avoidance of stimuli associated with the event, negative alterations in cognitions and mood, and marked alterations in arousal and reactivity following a traumatic experience.[15][16] Symptoms must last longer than one month, cause clinically significant distress in social or occupational functioning, and not be attributed to other conditions or substances.[16]
Eighty percent of first responders report experiencing traumatic events on the job.[3] As of 2012, the prevalence rates of PTSD were “14.6% for emergency personnel, 7.3% for firefighters, 4.7% for police officers, and 13.5% for other rescue teams."[17] “Nearly 400,000 first responders in the United States, and 10% worldwide are suffering from PTSD symptoms.”[3]
Paramedics have the highest prevalence of PTSD while police officers have the lowest.[17] Paramedics respond to more emergencies than police and firefighters and do not undergo the same intense screening like police and firefighters. Since police officers carry weapons (firearms, batons, electroshock weapons, etc.), the hiring process is designed to find individuals with personality traits related to psychological resilience through psychological assessment.[18]
Stigma and underreporting
Due to the stigma associated with having a mental health disorder among first responders, individuals at these jobs tend to under report symptoms to avoid judgment by peers and supervisors, demotion, or a decrease in responsibilities at work.[2][18] On average, "about one in three first responders experiences stigma regarding mental health."[2] Other barriers associated with under reporting are a lack of knowledge of where to receive treatment, scheduling concerns, and fear regarding confidentiality.[2]
Risk factors
Individuals who experience repeated traumatic events have an increased risk of developing PTSD.[18] Additionally, the type of trauma, the first responder's personality traits, and their level of social support play an important role in the development of post-traumatic stress symptoms.[3]
Klimley et al. found that Canadian female police and firefighters were more likely to test positive for any mental disorder. Other types of first responders did not show a significant difference based on sex.[3] Risk factors presented for law enforcement include “proximity to the event, type of incident, occupational stressors, neuroticism, introversion, and poor coping skills.”[3] Firefighters who display high levels of “hostility, low self-esteem, neuroticism, previous trauma, and a lack of social support” are more at risk for developing PTSD.[3] Location may serve as a risk factor, as urban police are more likely to be deployed in pairs and have structural support compared with rural police who are often deployed alone without access to the same support systems.[3] Additionally, there is an increased risk for unmarried paramedics, canine handlers with insufficient training, and firefighters who experience an increased number of distressing missions.[18]
Suicide is considered high risk in law enforcement officers, but is not solely related to the exposure to a traumatic event.[19] Lack of social support is significantly associated with an increase of feelings of hopelessness and suicide.[19] Additionally, an increase in stress of administrative practices also increased feelings of hopelessness in this particular occupation.[19] In 2017, 103 firefighters and 140 police officers committed suicide, compared to 93 firefighters and 129 officers died in the line of duty (being fatally shot, stabbed, drowning or dying in a car accident while on the job).[20]
Comorbid disorders
Among law enforcement officers, “chronic pain, cardiovascular problems, arthritis, substance use, depression, anxiety, and suicide” present comorbid with PTSD.[3] Similarly, firefighters experience “cardiovascular disease, respiratory problems, depression, acute stress disorder, interpersonal difficulties, substance abuse, and suicide.”[3] Lastly, dispatchers can present with high cortisol and higher burnout rates with a PTSD diagnosis.[3]
Pre-crisis education
Understanding and acknowledging that first responders are exposed to traumatic events is critical in the health and safety of a first responders career.
Awareness of available resources
Prior to a PTSD event, a first responder should be given the resources or be aware of what resources are available to them in the event of a traumatic experience. A list of resources can be found on the Code Green Campaign website.[21]
During orientation, training, or an academy, first responders should be told about any job-related resources available to them. This include Critical Incident Stress Teams, Peer Support Teams, or Employee Assistance Programs.
Screening
Prior to entering a first responder career, there is some evidence that screening can occur to help predict and train certain people who may have predictors of developing PSTD.[22] During this study, new paramedic students were evaluated based on multiple factors. These factors included things like: their psychiatric history, trauma exposure, neuroticism, perceived resilience to stress, and depressive attributions. During this two-year study, it was determined that first responders who were at risk for developing PTSD or major depression could be identified within the first week of their training.[22]
Those with a history of mental disorders are 6-times more likely to develop PTSD. It is important that providers receive adequate education on signs and symptoms of developing PTSD and know what resources are available to them because they are at a higher risk of experiencing a PTSD event.[23]
This screening tool should only be used to help a provider with the awareness of developing PTSD. It is illegal for an employer to screen or deny a provider based on these findings.[24]
Treatment
Post-crisis interventions
Following a traumatic event, there are multiple treatments for post-traumatic symptoms used for individuals in these populations. Common treatment for first responders with PTSD are cognitive behavioral therapy (CBT), CBT as exposure therapy, prolonged exposure therapy (PE), brief eclectic psychotherapy (BEP), eye movement desensitization and reprocessing (EMDR), and Critical Incident Stress Debriefing (CISD).[25][26][27]
Cognitive Behavioral Therapy (CBT)
Cognitive Behavioral Therapy (CBT) focuses on the relationship between thoughts, feelings and behaviors.[7] The American Psychological Association (APA) strongly recommends CBT for treating PTSD.[7] Current evidence supports the use of CBT for first responders experiencing PTSD.[1]
Prolonged Exposure Therapy (PE)
The focus of Prolonged Exposure Therapy (PE) is on learning how to gradually address traumatic memories.[7] The goal of PE is to help the individual facing the trauma to stop avoiding the memories.[7] The American Psychological Association (APA) strongly recommends PE for treating PTSD.[7] In a study of police officers, treatment of PTSD using PE led to PTSD remission.[1]
Brief Eclectic Psychotherapy (BEP)
Brief Eclectic Psychotherapy is a combination of cognitive behavioral therapy (CBT) and psychodynamic approaches.[7] The focus of BEP is specifically on feelings of guilt and shame. Following treatment of BEP, 86% of first responders with PTSD return to work.[27]
Eye Movement Desensitization and Reprocessing (EMDR)
Eye Movement Desensitization and Reprocessing (EMDR) focuses on the memory of a traumatic event. EMDR follows a structured eight phase process:[7]
- Phase 1: History-taking
- Phase 2: Preparing the client
- Phase 3: Assessing the target memory
- Phases 4-7: Processing the memory to adaptive resolution
- Phase 8: Evaluating treatment results
EMDR was found to be more effective at treating PTSD among first responders than a stress management program.[1]
Critical Incident Debriefing (CISD)
Critical Incident Debriefing (CISD) is a type of group debriefing that takes place following exposure to a potentially traumatic event. CISD follows a seven-stage protocol (Introduction, Facts, Thoughts, Reactions, Symptoms, Education, and Re-entry). CISD was developed as part of program called Critical Incident Stress Management (CISM) which includes individual counseling, pre-exposure interventions, family support and referral for further therapy.[28]
Although CISD is commonly practiced with police officers, firefighters, and paramedics, this treatment has been associated with an increased risk of PTSD and alteration of memories of the traumatic event, therefore is not recommended.[4]
Pharmacotherapy
There are a number of medications that have been found to be beneficial in the treatment of PTSD. The most common are Selective Serotonin Reuptake Inhibitors (SSRIs) and benzodiazepines.[8] However, benzodiazepines are not recommended as a treatment method for PTSD on their own as they have been observed to increase early incidence of PTSD after treatment, have worsening symptoms during withdrawal and have a high likelihood of developing dependence.[8]
Barriers to treatment
Barriers to receiving mental health care are not uncommon, however first responders face unique challenges. In a review of studies assessing barriers to care among first responders, 33.1% of participants reported experiencing some barrier to receiving treatment for PTSD.[2] Common barriers included: difficulty scheduling appointments, not knowing where to go to get help, difficulty taking time off work, leaders discouraging getting treatment, not having transportation, fear of a negative impact on their career and fear that the services are not confidential.[2]
PTSD Regulations
In many states, there are no regulations regarding the protection or treatment for first responders after experiencing a traumatic event. The following states have enacted some type of legislation regarding PTSD and first responders:
Colorado: Recognizes PTSD under workers’ compensation for first responders[29]
Florida: Recognizes PTSD under workers’ compensation for first responders[30]
Idaho: Recognizes PTSD under workers’ compensation for first responders[31]
Maine: Created true occupational presumption for PTSD[32]
Massachusetts: Ensures that first responders have access to mental health resources after a traumatic event.[33]
Minnesota: Recognizes PTSD under workers’ compensation for first responders[34]
New York: Allows first responders to claim for mental injury after extraordinary work-related stress[35]
South Carolina: $500,000 fund to assist first responders with costs associated with the treatment of PTSD[36]
Texas: Recognizes PTSD under workers’ compensation for first responders[37]
Vermont: Created true occupational presumption for PTSD, recognizes PTSD under workers’ compensation for first responders[38]
Washington: Recognizes PTSD under workers’ compensation for first responders[39]
References
- Haugen, Peter T.; Evces, Mark; Weiss, Daniel S. (July 2012). "Treating posttraumatic stress disorder in first responders: A systematic review". Clinical Psychology Review. 32 (5): 370–380. doi:10.1016/j.cpr.2012.04.001. ISSN 0272-7358. PMID 22561967.
- Haugen, Peter T.; McCrillis, Aileen M.; Smid, Geert E.; Nijdam, Mirjam J. (November 2017). "Mental health stigma and barriers to mental health care for first responders: A systematic review and meta-analysis". Journal of Psychiatric Research. 94: 218–229. doi:10.1016/j.jpsychires.2017.08.001. ISSN 0022-3956. PMID 28800529.
- Klimley, Kristin E.; Van Hasselt, Vincent B.; Stripling, Ashley M. (November 2018). "Posttraumatic stress disorder in police, firefighters, and emergency dispatchers". Aggression and Violent Behavior. 43: 33–44. doi:10.1016/j.avb.2018.08.005. ISSN 1359-1789.
- Paterson, Helen M.; Whittle, Keenan; Kemp, Richard I. (2014-01-16). "Detrimental Effects of Post-Incident Debriefing on Memory and Psychological Responses". Journal of Police and Criminal Psychology. 30 (1): 27–37. doi:10.1007/s11896-014-9141-6. ISSN 0882-0783. S2CID 145132669.
- Benedek, David M.; Fullerton, Carol; Ursano, Robert J. (2007-03-16). "First Responders: Mental Health Consequences of Natural and Human-Made Disasters for Public Health and Public Safety Workers". Annual Review of Public Health. 28 (1): 55–68. doi:10.1146/annurev.publhealth.28.021406.144037. ISSN 0163-7525. PMID 17367284.
- Papazoglou, Konstantinos; Chopko, Brian (2017). "The Role of Moral Suffering (Moral Distress and Moral Injury) in Police Compassion Fatigue and PTSD: An Unexplored Topic". Frontiers in Psychology. 8: 1999. doi:10.3389/fpsyg.2017.01999. ISSN 1664-1078. PMC 5694767. PMID 29187830.
- Papazoglou, Konstantinos (2013). "Conceptualizing Police Complex Spiral Trauma and its applications in the police field". Traumatology. 19 (3): 196–209. doi:10.1177/1534765612466151. ISSN 1085-9373.
- Kim, Jieun E.; Dager, Stephen R.; Jeong, Hyeonseok S.; Ma, Jiyoung; Park, Shinwon; Kim, Jungyoon; Choi, Yera; Lee, Suji L.; Kang, Ilhyang (2018). "Firefighters, posttraumatic stress disorder, and barriers to treatment: Results from a nationwide total population survey". PLOS ONE. 13 (1): e0190630. Bibcode:2018PLoSO..1390630K. doi:10.1371/journal.pone.0190630. ISSN 1932-6203. PMC 5755833. PMID 29304155.
- Bezabh, Yodit Habtamu; Abebe, Solomon Mekonnen; Fanta, Tolesa; Tadese, Agitu; Tulu, Mikiyas (July 2018). "Prevalence and associated factors of post-traumatic stress disorder among emergency responders of Addis Ababa Fire and Emergency Control and Prevention Service Authority, Ethiopia: institution-based, cross-sectional study". BMJ Open. 8 (7): e020705. doi:10.1136/bmjopen-2017-020705. ISSN 2044-6055. PMC 6067328. PMID 30049692.
- Weiss, Daniel S.; Brunet, Alain; Best, Suzanne R.; Metzler, Thomas J.; Liberman, Akiva; Pole, Nnamdi; Fagan, Jeffrey A.; Marmar, Charles R. (2010-11-15). "Frequency and severity approaches to indexing exposure to trauma: The Critical Incident History Questionnaire for police officers". Journal of Traumatic Stress. 23 (6): 734–743. doi:10.1002/jts.20576. ISSN 0894-9867. PMC 3974917. PMID 21171134.
- Regehr, Cheryl; Goldberg, Gerald; Hughes, Judy (2002). "Exposure to Human Tragedy, Empathy, and Trauma in Ambulance Paramedics". American Journal of Orthopsychiatry. 72 (4): 505–513. doi:10.1037/0002-9432.72.4.505. ISSN 1939-0025. PMID 15792036.
- REGEHR, CHERYL (2005-02-16). "Bringing the Trauma Home: Spouses of Paramedics". Journal of Loss and Trauma. 10 (2): 97–114. doi:10.1080/15325020590908812. ISSN 1532-5024. S2CID 57159509.
- Weibel, Laurence; Gabrion, Isabelle; Aussedat, Michel; Kreutz, Gerard (April 2003). "Work-related stress in an emergency medical dispatch center". Annals of Emergency Medicine. 41 (4): 500–506. doi:10.1067/mem.2003.109. PMID 12658250.
- Oldenburg, Marcus; Wilken, Dennis; Wegner, Ralf; Poschadel, Bernd; Baur, Xaver (2014-09-30). "Job-related stress and work ability of dispatchers in a metropolitan fire department". Journal of Occupational Medicine and Toxicology. 9 (1): 31. doi:10.1186/s12995-014-0031-8. ISSN 1745-6673.
- Hoffman, Leon (February 2014). "Book Essay on Diagnostic and Statistical Manual of Mental Disorders; Desk Reference to the Diagnostic Criteria from DSM-5Diagnostic and Statistical Manual of Mental Disorders, 5th Edition. Washington, DC: American Psychiatric Association, 2013, 991 pp.Desk Reference to the Diagnostic Criteria from DSM-5. Washington, DC: American Psychiatric Association, 2013, 443 pp". Journal of the American Psychoanalytic Association. 62 (1): 125–147. doi:10.1177/0003065114524985. ISSN 0003-0651. S2CID 146680876.
- Diagnostic and Statistical Manual of Mental Disorders (5th ed.). https://dsm-psychiatryonline.org: American Psychiatric Association. 2013. ISBN 9780890425596.
- Torchalla, Iris; Strehlau, Verena (2017-08-17). "The Evidence Base for Interventions Targeting Individuals With Work-Related PTSD: A Systematic Review and Recommendations". Behavior Modification. 42 (2): 273–303. doi:10.1177/0145445517725048. ISSN 0145-4455. PMID 28817953. S2CID 26860713.
- Berger, William; Coutinho, Evandro Silva Freire; Figueira, Ivan; Marques-Portella, Carla; Luz, Mariana Pires; Neylan, Thomas C.; Marmar, Charles R.; Mendlowicz, Mauro Vitor (2011-06-18). "Rescuers at risk: a systematic review and meta-regression analysis of the worldwide current prevalence and correlates of PTSD in rescue workers". Social Psychiatry and Psychiatric Epidemiology. 47 (6): 1001–1011. doi:10.1007/s00127-011-0408-2. ISSN 0933-7954. PMC 3974968. PMID 21681455.
- Violanti, John M.; Andrew, Michael E.; Mnatsakanova, Anna; Hartley, Tara A.; Fekedulegn, Desta; Burchfiel, Cecil M. (2015-02-27). "Correlates of hopelessness in the high suicide risk police occupation". Police Practice and Research. 17 (5): 408–419. doi:10.1080/15614263.2015.1015125. ISSN 1561-4263. PMC 4703117. PMID 26752981.
- "Study: Police Officers and Firefighters Are More Likely to Die by Suicide than in Line of Duty". Ruderman Family Foundation. Retrieved 2018-11-21.
- "Help and Resources". The Code Green Campaign. Retrieved 2019-03-29.
- Wild, J., Smith, K. V., Thompson, E., Béar, F., Lommen, M. J., & Ehlers, A. (2016). A prospective study of pre-trauma risk factors for post-traumatic stress disorder and depression. Psychological medicine, 46(12), 2571–2582. doi:10.1017/S0033291716000532
- Wittchen, Hans-Ulrich; Schönfeld, Sabine; Kirschbaum, Clemens; Thurau, Christin; Trautmann, Sebastian; Steudte, Susann; Klotsche, Jens; Höfler, Michael; Hauffa, Robin (2012-09-03). "Traumatic Experiences and Posttraumatic Stress Disorder in Soldiers Following Deployment Abroad". Deutsches Ärzteblatt Online. 109 (35–36): 559–68. doi:10.3238/arztebl.2012.0559. ISSN 1866-0452. PMC 3446196. PMID 23130089.
- "Depression, PTSD, & Other Mental Health Conditions in the Workplace: Your Legal Rights". www.eeoc.gov. Retrieved 2019-03-29.
- Paterson, Helen M.; Whittle, Keenan; Kemp, Richard I. (2014-01-16). "Detrimental Effects of Post-Incident Debriefing on Memory and Psychological Responses". Journal of Police and Criminal Psychology. 30 (1): 27–37. doi:10.1007/s11896-014-9141-6. ISSN 0882-0783. S2CID 145132669.
- Haugen, Peter T.; Evces, Mark; Weiss, Daniel S. (July 2012). "Treating posttraumatic stress disorder in first responders: A systematic review". Clinical Psychology Review. 32 (5): 370–380. doi:10.1016/j.cpr.2012.04.001. ISSN 0272-7358. PMID 22561967.
- Bezabh, Yodit Habtamu; Abebe, Solomon Mekonnen; Fanta, Tolesa; Tadese, Agitu; Tulu, Mikiyas (July 2018). "Prevalence and associated factors of post-traumatic stress disorder among emergency responders of Addis Ababa Fire and Emergency Control and Prevention Service Authority, Ethiopia: institution-based, cross-sectional study". BMJ Open. 8 (7): e020705. doi:10.1136/bmjopen-2017-020705. ISSN 2044-6055. PMC 6067328. PMID 30049692.
- Tuckey, Michelle R.; Scott, Jill E. (2013-06-25). "Group critical incident stress debriefing with emergency services personnel: a randomized controlled trial". Anxiety, Stress, & Coping. 27 (1): 38–54. doi:10.1080/10615806.2013.809421. ISSN 1061-5806. PMID 23799773. S2CID 27769659.
- "Workers' Compensation For Mental Impairment | Colorado General Assembly". leg.colorado.gov. Retrieved 2019-03-29.
- "Statutes & Constitution :View Statutes : Online Sunshine". www.leg.state.fl.us. Retrieved 2019-03-29.
- "HOUSE BILL 585 – Idaho State Legislature". Retrieved 2019-03-29.
- "PUBLIC Law, Chapter 294, An Act To Support Law Enforcement Officers and First Responders Diagnosed with Post-traumatic Stress Disorder". www.mainelegislature.org. Retrieved 2019-03-29.
- "Session Law - Acts of 2018 Chapter 329". malegislature.gov. Retrieved 2019-03-29.
- "2018 Minnesota Statutes". www.revisor.mn.gov. Retrieved 2019-03-29.
- "New York State Assembly | Bill Search and Legislative Information". assembly.state.ny.us. Retrieved 2019-03-29.
- "South Carolina Legislature Online - Bill Search by Bill Number". www.scstatehouse.gov. Retrieved 2019-03-29.
- "85(R) HB 1983 - Introduced version - Bill Text". capitol.texas.gov. Retrieved 2019-03-29.
- "Vermont Laws". legislature.vermont.gov. Retrieved 2019-03-29.
- "Washington State Legislature". app.leg.wa.gov. Retrieved 2019-03-29.