Fred L. Turner

Frederick Leo Turner (January 6, 1933 – January 7, 2013) was an American restaurant industry executive, chair and CEO of McDonald's.[1] He is credited with helping to massively expand McDonald's, introducing new meals and setting service standards for the company and its employees.[2]

Fred L. Turner
Born	Frederick Leo Turner January 6, 1933 Des Moines, Iowa, U.S.
Died	January 7, 2013 (aged 80) Glenview, Illinois, U.S.
Nationality	American
Education	Drake University, B.A. 1954
Occupation	Business executive, and former Operations VP, then CEO, of McDonald's Corporation; philanthropist
Years active	1958–2004
Known for	Co-establishing Hamburger University with McDonald's CEO Ray Kroc (1961)
Successor	Michael R. Quinlan
Children	3

Early life

Turner grew up in Des Moines and Chicago, going to high school at Dowling Catholic High School, and graduated from Drake University in 1954.[3]

After college, he served in the US Army.[4]

Career

Turner began his career at McDonald's in 1956 as a grill operator and was quickly promoted. He was named Operations Vice President in 1958, when the firm had only 34 employees.[2] In that role, he established strict guidelines for how McDonald's hamburgers and other products had to be served - including that fries "had to be precisely 0.28 inches thick",[2] and that "exactly ten patties had to be formed from each pound of beef".[2] "Quality, Service and Cleanliness" became his motto.[2] He became Executive Vice President in 1967, then President and Chief Administrative Officer in 1968. He became CEO in 1973 and replaced Kroc as Chairman in 1977, later named Senior Chairman upon Kroc's death. Under Turner, McDonald's expanded its operations to 118 countries, with over 31,000 outlets, and more than a billion hamburgers were sold.[2]

He retired in 2004, after which he served as Honorary Chairman.

Awards and memberships

Turner served as a director for Aon Corporation, Baxter International, and W. W. Grainger. He received the Horatio Alger Award in 1991. He was a member of the Bohemian Club and Sigma Phi Epsilon.

Personal life

On June 22, 1954, soon after graduating college, Turner married fellow Drake graduate Patricia Shurtleff. The couple had three daughters. Patricia died on 9 October 2000.[5]

Fred Turner died on January 7, 2013, the day after his 80th birthday, due to complications from pneumonia.[6]

Pop culture

Fred Turner has a small reference to his position as a grill operator in the 2016 film The Founder, which portrays the creation of the McDonald's fast-food restaurant chain. At a later point in the plot in this same movie, Fred Turner has a much larger presence, during Ray Kroc's successful attempts to open up McDonald's restaurants in the Twin Cities area in Minnesota.

References

1. "Fred L. Turner". About McDonald's. 2011-11-03. Archived from the original on 2011-11-03. Retrieved 2017-01-13.
2. "Fred Turner (obituary)". The Economist. January 26, 2013.
3. Adam Bernstein (January 8, 2013). "Fred Turner, savvy operations chief who helped build McDonald's empire, dies at 80". The Washington Post.
4. "Pacific Aviation Museum Report" (PDF). Archived from the original (PDF) on 2012-04-15. Retrieved 2013-01-08.
5. "Patricia A. Turner Obituary" chicagotribune.com 18 September 2011
6. "Fred L. Turner, Innovative Chief of McDonald's, Dies at 80". The New York Times. Retrieved 2013-01-08.