New South Wales State Emergency Service

The New South Wales State Emergency Service (NSW SES), an agency of the Government of New South Wales, is an emergency and rescue service dedicated to assisting the community in times of natural and man-made disasters. The NSW SES is made up almost entirely of volunteer members, numbering over 9,000 as of June 2018. Members are easily identified by their distinctive orange overalls.

NSW State Emergency Service
Seal

Flag
Agency overview
Formed1955
Preceding agencies
  • State Emergency Services
    (April 1955 – September 1955)
  • Civil Defence
    (September 1955 – 1989)
JurisdictionNew South Wales
Headquarters93-99 Burelli Street, Wollongong, New South Wales, Australia
Employees324 FTE (2018)[1] Volunteers = 9110
Annual budgetA$96 million (2012)[1]
Minister responsible
Agency executive
Key documents
Websiteses.nsw.gov.au

The agency is led by its Commissioner who reports to the Minister for Emergency Services, presently David Elliott.

History

1955 - State Emergency Service Founded

Following the devastating Hunter Valley floods of 1955, which no single agency was equipped or designated to manage, the NSW State Emergency Service was founded.

1989 - Renamed to NSW State Emergency Service

Following the enactment of State Emergency Service Act, 1989 (NSW), the New South Wales State Emergency Service was established.

Leadership

The current Commissioner of the NSW SES is Carlene York who took up her appointment on 28 October 2019. The Minister for Police and Emergency Services (New South Wales), David Elliott, is responsible to the NSW parliament for the emergency services portfolio which includes NSW SES.

Prior to 1989 the NSW SES reported through a Pro-Director to the Commissioner of Police[2]

NSW SES Directors General and Commissioners (including acting appointments)
Name Title Term Start Term End Postnominals Comments Notes
Major General Brian 'Hori' Howard Director General Late 1989 27 August 2001 AO, ESM, MC [3]
Brigadier Philip McNamara Director General 27 August 2001 September 2008 CSC, ESM [4][5]
Murray Kear Director General / Commissioner September 2008 07 November 2013 AFSM Officially resigned 12 June 2014 [6][7]
Jim Smith Acting Commissioner 07 November 2013 05 January 2015 AFSM Fire and Rescue NSW Deputy Commissioner [8]
Adam Dent Commissioner 05 January 2015 30 January 2016 [9][10]
Greg Newton Acting Commissioner 30 January 2016 27 February 2017 NSW SES Deputy Commissioner [10]
Mark Smethurst Commissioner 27 February 2017 08 March 2019 DSC, AM [11]
Kyle Stewart Acting Commissioner 08 March 2019 30 October 2019 APM NSW Police Force Assistant Commissioner [12]
Carlene York Commissioner 30 October 2019 Incumbent APM Previously NSW Police Force Commander of

Human Resources.[13]

 [12]

Emergency support

The major responsibilities of the NSW SES are for flood (including Flood Rescue), tsunami and storm operations. The NSW SES also provides the majority of General Land Rescue effort in the rural parts of the state. This includes road crash rescue, vertical rescue, general rescue, bush search and rescue, evidence searches (both metropolitan and rural) and other forms of specialist rescue that may be required due to local threats. The Service's trained rescuers also support the full-time emergency services during major disasters.[14]

The NSW SES also assist other emergency services when they are performing major operations. These services include the New South Wales Police Force, the NSW Rural Fire Service, the Fire and Rescue NSW and the New South Wales Ambulance.

During the 17/18 Financial Year, NSW SES Personnel answered 81,197 calls at the State Operations Centre, including 36,169 calls to the Flood/Storm assistance line (132 500) and its volunteers responded to 18,040 Requests for Assistance (RFAs).

Organisational Structure[15]

State Level

The State Headquarters (SHQ) of the NSW SES is located in Burelli Street, Wollongong.

At a state level, Directors are responsible for key functional areas (Finance, Assets & Business Services / Information & Communications Technology / Operational Response / Organisational Performance & Engagement / People & Development / Planning & Preparedness / Training) each Director is appointed to the rank of Assistant Commissioner. All these positions are based at NSW SES State Headquarters in Wollongong.

With 5 zones located across the state, Zone boundaries are generally based on river catchments, reflecting that floods are a major part of their work. The boundaries for the NSW SES's 240+ units are based broadly on local government boundaries, each unit is grouped with 2-7 other units to form a cluster.

Zone Level

As part of the Organisational Restructure project, on 2 October 2018, Regions were replaced with Zones. The previous 17 Regions had been based on river catchment areas, inline with the NSW SES responsibility to manage flood events, however an analysis of the demands placed upon the service indicates that a more effective way to organise Units would be based around areas which both reflected historic trends in terms of affected areas, and the distribution of the population across the state.

This resulted in the formation of 5 Zones.

Zone offices are managed by a Zone Controller and the Zone Business Support Services Manager, together form the Zone Management Team. Each Zone office could house a number of different staff roles including Zone Volunteer Communications & Engagement Officer, Zone Capability Officer, Zone Training & Delivery Officer, Zone Training Adviser, Zone Operational Readiness Officer, Financial Services Officer, Administrative Support Officer, additionally Zone offices can also accommodate some state wide staff roles, traditionally located at the state headquarters, these positions include, Coordinator Exercise Planning & Design, Planning & Research Officer, Safety, Health & Wellbeing Officer, Manager Hazard Planning, Coordinator Community Capability, Manager Capability & Resource Planning.

Zones may also have a number of volunteer capability units to support the Zone.

Cluster Level

Dependent on factors such local operational demands, local Unit sizes, etc. Units can be grouped into Clusters. A cluster may contain 2-7 Units.

NSW SES Clusters are managed by a Local Commander. Local Commanders oversee operations at a scale between localised events which can be managed at a Unit Level, and larger scale events which require management at a Zone Level.

Unit Level

There are more than 240 SES Units forming the NSW SES. Most are based on former local government boundaries, although the NSW SES now also allows for the formation of Units which are not bound to geographic boundaries, such as the NSW SES Bush Search and Rescue Unit.

NSW SES Units are completely staffed by volunteers managed by Unit Commanders.

Old Regions vs New Zones [16]
Old Region Region Code New Zone Zone Code
Sydney Northern Region SNR Metro Zone MTZ
Sydney Southern Region SSR
Sydney Western Region SWR
Central West Region CWR Western Zone WTZ
Far West Region FWR
Macquire Region MQR
North West Region NWR
Namoi Region NMR
Lachlan Region LAR Southern Zone SHZ
Murry Region MYR
Murrumbidgee Region MER
Hunter Region HUR Northern Zone NHZ
Clarence-Numbucca Region CNR
Mid North Coast Region MNR
Richmond-Tweed Region RTR
Southern Highlands Region SHR South East Zone SEZ
Illawarra South Coast Region ISR

State Units

There is a number of state based units outside of the zone structure. These units generally have a state wide focus or report directly to the state capability team.

State Units
Unit Name Unit Code
Alpine Search & Rescue ASR
Aviation Management AMU
Bush Search & Rescue BSR
Corporate & Spontaneous COS
Operational Support OSU

Rank and Insignia

In January 2018 the NSW State Emergency Service commenced a review of the rank and insignia structure within the organisation. Between October and December 2018 all members of the NSW State Emergency Service transitioned to the new rank structure.

Honours and awards
Emergency Service Medal (ESM)
National Emergency Medal
National Medal
NSW SES Commissioner's Commendation for Courage
NSW SES Commissioner's Commendation for Service
NSW SES Long Service Medal
NSW SES Long Service Badge - 5 years
NSW SES Commissioner's Unit Citation
NSW SES Life Member

Funding and support

The NSW SES receives funding primarily from the NSW Government. Resources are often obtained through numerous grants provided by public and private entities.

Photos
  • SES volunteers removing debris from Lake Albert, in 2010.
  • Queanbeyan headquarters of the SES, in 2011.
  • Murrumbidgee regional SES headquarters, located in Ashmont, in 2008.
  • Gooloogong local SES unit shed, in 2011.
  • NSW SES General Purpose Vehicle
  • An SES rescue truck
  • Toyota Landcruiser rescue vehicle
  • NSW SES Command Vehicle

See also

References
  1. "Annual Report". NSW State Emergency Service. Government of New South Wales. 2012. Retrieved 31 January 2016.
  2. "The Australian Journal of Emergency Management, Vol. 23 No. 3, August 2008" (PDF). 1 August 2008. Retrieved 7 January 2020.
  3. "The Volunteer" (PDF). 1 September 2016. Retrieved 7 January 2020.
  4. "NSW SES Annual Report - 2005-2006" (PDF). 6 January 2020. Retrieved 6 January 2020.
  5. "New SES chief well qualified". Western Advocate. 26 October 2001. Retrieved 6 January 2020.
  6. "NSW SES Annual Report - 2008-2009" (PDF). 6 January 2020. Retrieved 6 January 2020.
  7. Whitbourn, Michaela (12 June 2014). "SES Commissioner Murray Kear resigns following corruption finding at ICAC". The Sydney Morning Herald. Retrieved 30 January 2020.
  8. "Head of SES to face investigation". Illawarra Mercury. 7 November 2013. Retrieved 30 January 2020.
  9. "NSW SES Annual Report - 2014-2015" (PDF). 6 January 2020. Retrieved 6 January 2020.
  10. "SES Commissioner Adam Dent resigns after drink driving conviction". 30 January 2016. Retrieved 6 January 2020.
  11. "NSW SES Annual Report 2016-2017" (PDF). 6 January 2020. Retrieved 6 January 2020.
  12. "Media Release - David Elliot, Minister for Police and Emergency Services". 3 September 2019. Retrieved 6 January 2020.
  13. Community Relations Division, freecall 1800 685 449; Justice, NSW Department of. "Carlene York to become new SES Commissioner". www.justice.nsw.gov.au. Retrieved 9 August 2020.
  14. "About us". State Emergency Service. Government of New South Wales. 10 August 2011. Retrieved 6 February 2012.
  15. "New structure for NSW State Emergency Service". NSW Government - Office of Local Government.
  16. "Our Zones". NSW SES. 6 January 2020. Retrieved 6 January 2020.
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