MakeMyTrip

MakeMyTrip is an Indian online travel company founded in 2000.[1] Headquartered in Gurugram, Haryana, the company provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, rail, and bus tickets. As of 31 March 2018, they have 14 company-owned travel stores in 14 cities, over 30 franchisee-owned travel stores in 28 cities, and counters in four major airports in India. MakeMyTrip has offices in New York, Singapore, Kuala Lumpur, Phuket, Bangkok, and Dubai.

MakeMyTrip Limited
NASDAQ: MMYT
IndustryOnline travel
Founded2000
FounderDeep Kalra
Headquarters
Gurugram, Haryana
,
India
Area served
Worldwide
ProductsBooking flights, hotels, holidays, buses, trains and cars
Revenue
Number of employees
3051 (March 2018)
Websitewww.makemytrip.com

History
  • 2000: MakeMyTrip was founded by Deep Kalra,[2] an alumnus of IIM-Ahmedabad. It was launched in US market in the year 2000 to cater to the overseas Indian community for their US to India travel needs.
  • 2005 - September: MakeMyTrip started Indian operations in September 2005, offering online flight tickets to Indian travellers. The company also started to focus on non-air businesses like holiday packages and hotel bookings.
  • 2010 - September 17: On 17 August 2010, MakeMyTrip Limited was listed on the NASDAQ after its initial public offering.[3]
  • 2011: In 2011, the company created several travel related apps for mobile devices. MakeMyTrip also made three acquisitions—Luxury Tours and Travel Private Limited (Singapore), ITC Group Hotel Travel Group, and ETB Group—to enter new markets in Southeast Asia and Europe. In September 2014, MakeMyTrip instituted a $15 million innovation fund to support travel start-ups.[4]
  • 2015 - April: MakeMyTrip acquired MyGola, a travel planning website, in April 2015. The acquisition was done through the innovation fund and all employees of MyGola were absorbed into the MakeMyTrip team.[5]
  • 2015 - July: In July 2015, MakeMyTrip invested in the travel information and hotel review portal HolidayIQ and picked up approximately 30% stake in the company.[6] In the same month, it invested $5 million in Bona Vita Technologies, a start-up which plans to utilise the funds to build innovative products in the travel industry.[7]
  • 2016 - January: In January 2016, the Chinese travel booking company Ctrip agreed to invest $180 million to MakeMyTrip.[8]
  • As of March 31, 2018, the company has 14 company-owned travel stores in 14 cities, including one in their office in Gurugram, over 30 franchisee-owned travel stores which primarily sell packages in approximately 28 cities, and counters in four major airports in India under their brand. They also have offices in New York, Singapore, Kuala Lumpur, Phuket, Bangkok, and Dubai.[9]

Mergers, acquisitions and investments
NumberAcquisition / Investment DateCompanyBusinessCountryRef(s)
1May 2011Luxury Tours and Travel Private Limitedtravel agencySingapore[10]
2August 2011Le Travenues Technology Private Limited which owns Ixigo.comonline travel meta search engineIndia[11]
3November 2011My Guest House Accommodationbudget lodging and hotel operatorIndia[12]
4November 2012Thailand's ITC Grouptour operatorThailand[13]
5November 2012Hotel Travel Group (HT Group)travel firmThailand, Singapore and Malaysia[14]
6February 2014easytobook.com (ETB)online hotel operatorNetherlands[15]
7June 2015Inspirockonline travel plannerUSA[16]
8April 2015MyGolatravel guide start-upIndia[17]
9 July 2015 Holiday IQ online travel portal India [18]
10 July 2015 Bona Vita Technologies Private Limited travel start-up India [19]
11January 2017Ibibo Grouponline travel agencyIndia[20]
12 May 2019 Quest2Travel Travel Management Company India [21]

MakeMyTrip and Ibibo Group merger

In 2016, MakeMyTrip and Ibibo Group, India's largest travel booking portals, merged through a stock transaction. Through this transaction, MakeMyTrip acquired its rival, Ibibo Group, in one of the biggest acquisition in Indias online travel space. Post merger, MakeMyTrip shareholders own a 60% stake and Ibibo Group shareholders get a 40% stake. Naspers and Tencent, who jointly owned Ibibo Group, became the single largest shareholder in MakeMyTrip.[22]

Products and services

MakeMyTrip offers flight tickets, villas and apartments, rail and bus tickets, cab service, and hotel booking services on its portal. In 2012, MakeMyTrip launched travel mobile applications for Windows Phone, iPhone, Android, and Blackberry devices. MakeMyTrip route planner provides all the basic required information on more than 10 lakh (1 million) routes in India.[23] MakeMyTrip also offer metro train tickets for Hyderabad Metro.[24][25]

Awards and recognition
YearName of the AwardAwarded byRef(s)
2007Best Online Travel Agent (OTA) AwardGalileo-Express Travel World[26]
2009SuperbrandConsumer Superbrands India[27]
2009Best Service Provider Company (tour operators category)Indian Council of Market Research[28]
2010Most Preferred Travel and Holiday WebsiteIMINT Shoppers and Consumer Insights Awards[29]
2011Best Online Travel Service FirmTimes Travel Honours[30]
2011Best Domestic Tour OperatorTimes Travel Honours[30]
2012Retailer of the YearFranchise India awards[31]
2012Best Online Tour CompanySafari India National Tourism Award[32]
2012Leisure and Travel E-Retailer AwardFranchise India e-Retailer Awards[33]
2012Best Travel InnovatorTravel Distribution World Asia Awards (Budgie & Travel Awards)[34]
2012Industry Architecture ShiftPorter Prize (named after Michael E Porter)[35]
2012Best Mobile Strategy and Best Mobile SolutionEyefortravel Award[36]
2013, 2009Best Travel PortalCNBC Awaaz Travel Award[37]
2013, 2012Best Travel Facilitator (Indian)Lonely Planet Travel Award[38]
2013, 2012Best Travel Facilitator (Indian)Lonely Planet Travel Award[38]
2015, 2014, 2013, 2012Best Travel PortalOutlook Traveller Reader's Choice Travel Awards[39]
2014, 2013e-tailer of the YearET Retail Awards[40]
2014, 2013Best Travel Portal IndiaWorld Travel Awards[41]

References
  1. "MakeMyTrip Limited: Private Company Information". Bloomberg L.P.
  2. "MakeMyTrip bets on hotel business to drive growth". The New Indian Express. Retrieved 2 January 2019.
  3. "A new journey begins for MakeMyTrip". Rediff. Retrieved 23 November 2018.
  4. "MakeMyTrip's early-stage investment fund is an extension to M&A strategy: Magow". VCCircle. 23 September 2014.
  5. Krishnamurthy, Krithika (21 April 2015). "MakeMyTrip acquires travel startup Mygola". The Economic Times.
  6. Chanchani, Madhav (23 July 2015). "MakeMyTrip picks up 28% stake for 95 crore in HolidayIQ to boost hotels & holidays business". The Economic Times. Retrieved 2 January 2019.
  7. Jain, Samiksha (31 July 2015). "MakeMyTrip invests $5M in travel start-up Bona Vita, acquires 67% stake". Entrepreneur. Retrieved 2 January 2019.
  8. Reporter, B. S. (8 January 2016). "Ctrip buys $180-mn stake in MakeMyTrip". Business Standard India. Retrieved 2 January 2019.
  9. https://startuptalky.com/makemytrip-indian-startup-success-story/
  10. "MakeMyTrip acquires Luxury Tours & Travels" Archived 1 September 2012 at the Wayback Machine pata.org, 20 May 2011
  11. "SAIF Partners, MakeMyTrip Buy 76.6% In iXiGO.com For $18.5 Mn" dealcurry.com, 11 August 2011
  12. "MakeMyTrip buys My Guest House Accommodation Kochhar and ARA advise" barandbench.com, 21 November 2011
  13. "MakeMyTrip Acquires Majority Interest In Thailand’s ITC Group For $3.2M" medianama.com, 27 November 2012
  14. "MakeMyTrip acquires Hotel Travel Group for $25 m" The Hindu Business Line.com, 7 November 2012
  15. "MakeMyTrip acquires EasyToBook.com" livemint, 7 February 2014
  16. Fox, Linda (24 June 2015). "Inspirock attracts seed funding of $3m, unveils new site". Phocuswire.
  17. , The Hindu. Retrieved on 14 August 2015
  18. "Makemytrip invests Rs 95 crore in HolidayIQ". The Times of India. 23 July 2015.
  19. "MakeMyTrip invests $5 million in former Snapdeal CTO's Bona Vita Technologies". The Economic Times. 30 July 2015.
  20. "CCI nod to MakeMyTrip, Ibibo Group merger" The Economics Times. Retrieved on 21 January 2017
  21. https://startuptalky.com/makemytrip-indian-startup-success-story/
  22. "MakeMyTrip Limited and ibibo Group to combine". www.naspers.com. Retrieved 23 November 2018.
  23. NextBigWhat. "MakeMyTrip launches routeplanner – competes directly with iXiGo?". www.nextbigwhat.com.
  24. "MakeMyTrip, Hyderabad Metro launch QR-code based e-tickets for easy mobility".
  25. "MakeMyTrip deploys AI to make bookings easier".
  26. "A trip to success" Express TravelWorld, December 2007
  27. "MakeMyTrip.com- Superbrands" superbrandsindia.com. Retrieved 27 June 2013.
  28. "MakeMyTrip Ties Up with Visa- About MakeMyTrip" thetelegraphindia.com, 23 June 2011
  29. "Lowest price guarantee on Bus ticket-booking on MakeMyTrip.com" arrowtimesmedia.com. Retrieved 14 February 2013.
  30. TNN, "Jet Airways, Makemytrip sweep inaugural Times Travel Honours" timesofindia.indiatimes.com, 18 October 2011
  31. Gunjan Piplani, "Retailers eye tier II & tier III cities in 2013" indianretailer.com.Retrieved 20 March 2013.
  32. "Safari India National Tourism Awards" patwainternational.com. Retrieved 14 February 2013.
  33. "Leisure & Travel E-Retailer Award" franchiseindia.com, 2012
  34. "Celebrating Excellence in Asia's Low Cost Aviation and Travel Industry" Archived 14 February 2014 at the Wayback Machine Budgie$ & Travel Awards – terrapin.com, 9 February 2012
  35. Abhinandan Mishra, "Porter Prize 2012 awarded" Archived 9 January 2015 at the Wayback Machine Porter Prize- Sunday Guardian. Retrieved 2010-10.
  36. "Social Media & Mobile in Travel Asia 201327-28th November 2013, Langham, Hong Kong" Archived 7 August 2013 at the Wayback Machine events.eyefortravel.com. Retrieved 27 June 2013.
  37. "MakeMyTrip.com awarded the best Travel & Tourism company in India" afaqs.com, 10 May
  38. "Lonely Planet Magazine India launches first-ever Travel Awards on 3rd May" Archived 3 May 2012 at the Wayback Machine mediavataar.com, 30 April 2012
  39. "Readers’ Choice Winners" Archived 6 September 2013 at the Wayback Machine Outlook Traveller Magazine, 1 February 2013
  40. ""Honouring Excellence in Retail"".
  41. "World Travel Awards 2014 Asia Winners". World Travel Awards.
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