Mystery Diners

Mystery Diners is an American reality television series on the Food Network. The series, hosted by Charles Stiles, debuted on May 25, 2012. Stiles is the owner of California-based Business Evaluation Services and Mystery Shopper Services.

Mystery Diners
GenreReality
Presented byCharles Stiles
Country of originUnited States
Original languageEnglish
No. of seasons11
No. of episodes142
Production
Running time20 to 23 minutes
Production companyT Group Productions
Release
Original networkFood Network
Picture format480i (SDTV)
1080i (HDTV)
Original releaseMay 20, 2012 (2012-05-20) 
April 27, 2016 (2016-04-27)
External links
Website

Authenticity

A disclaimer at the end of the credits reads, "The people and events depicted in this program are real. Certain events may have been re-enacted for dramatic purposes."[1]

Television reviewer Ben Pobjie wrote, "Mystery Diners has achieved enormous success on SBS Food Network despite making no attempt whatsoever to appear convincing. This show, which purports to 'expose' employees of restaurants ripping off their employers, contains so many implausible scenarios, inept actors and transparently fake denouements that it's really quite refreshing."[2]

Plot

The show focuses on the Mystery Diners, an organization that goes undercover at specific restaurants at their owners' requests, and sets up undercover stings and unseen surveillance cameras to catch misbehaving restaurant employees in the act. [3]

Beginning in Season 9, Mystery Diners made changes to its format including the addition of private investigators, new technology, new graphics and opening credits, and advanced equipment. In the opening sequence, Stiles narrates that the changes were made on the pretext that restaurant staff have grown more aware of the show and the company and become more savvy in their scams.

The Consultation

Charles greets the owners with his signature, "Charles Stiles, Mystery Diners" at the episode's beginning. He and one or more of his fellow Mystery Diners meet with a restaurant's owner(s) to discuss the restaurant's problem(s) before opening, or at a neutral venue, and Charles learns of the possible suspect(s). Charles then tells the owner(s) that his team will come after hours to wire the restaurant with hidden cameras and microphones.

The narrator gives details of where the hidden cameras and microphones have been set up (usually with a floorplan graphic presenting a simplified layout of the establishment), and also mentions which Mystery Diners will be going undercover as new staff members or customers. Microphones and cameras are set up only in areas of the restaurant where legally allowed and customers and employees have no expectation of privacy (with restrooms and locker rooms universally excluded from stings), and sometimes are set up outside in patio and 'breakroom' areas of the establishments, whether outside or inside.

The Sting

Charles and the owner(s) operate from a control room setup, usually within an isolated part of the building without easy employee access, or in another nearby building rented temporarily during the sting length. Sometimes, a luton van or similar is hired. A number of large-screen LCD televisions featuring the live camera footage and graphics involving the sting subjects are configured in a multi-screen matrix and a switching system is utilized, along with audio monitoring of the establishment through shotgun microphones. The Mystery Diner decoy employees and customers are wired with hidden duplex two-way communication to Stiles and the control room, either through audible means and/or cameras hidden in common objects such as eyeglasses or other personal effects.

  • Usually the owner introduces one undercover team member (who may have already spent some days at the establishment in advance of the sting) to the staff as a trainee waiter. The owner then retires to the control room to watch events unfold. Although the owner(s) are usually the contact, this individual can be acting on their behalf. On several occasions, a subordinate employee or co-partner has contacted Stiles for a sting against an owner accused of neglectful supervision, operation of the restaurant, or theft.
  • Several episodes also have Stiles conduct a sting on behalf of owners appraising someone they want to sell their establishment to for their trustworthiness; in all cases, the buyers were proven to have ill intention.
  • Others on the team appear as regular diners, charting the progress of service and quality of the food, and generally observing the staff to help reveal what goes on during the restaurant's regular operations.

From Season 9, Charles has also brought in one of his private investigators who shows the owner information he has found while doing background checks on the employees and details that are connected to any illegal activities.

The Confrontation

After seeing enough, the owner goes down and rounds up the staff members responsible for the problems and brings them to the control room to be confronted by Charles Stiles, an event which usually ends with said staff members getting fired and/or occasional law enforcement intervention if a confrontation becomes violent (though several have sighted the sting and quickly flee the building before the confrontation can take place). Otherwise, innocent staff members who prove to have been manipulated by the troublesome staff member are normally spared by the owners. There are also cases in which the staff member is merely reprimanded or quits without allowing the owner to render action against him/her.

Four Months Later or Restaurant Update

During the closing credits, the narrator tells the viewers what has happened, since the recording, to former and remaining employees and anyone else who was involved and reports on the restaurant's current status.

A graphic at the end of each episode states "Certain events may have been re-enacted for dramatic purposes."

The "Four Months Later" update element was dropped as time went on and the segment took on the generic "Restaurant Update" heading, as the program was able to economize their editing process to turn-around an episode in much less time than the earlier seasons.

Episodes

Season Episodes Original airing
Season premiere Season finale
1 7 May 20, 2012 June 29, 2012
2 13 October 19, 2012 January 25, 2013
3 13 April 19, 2013 July 10, 2013
4 13 July 17, 2013 October 9, 2013
5 13 January 6, 2014 March 31, 2014
6 13[4] April 7, 2014[4] June 30, 2014[4]
7 13 July 30, 2014 October 13, 2014
8 13 October 13, 2014 January 7, 2015
9 15 February 4, 2015 April 29, 2015
10 14 June 3, 2015 October 21, 2015
11 15 November 4, 2015 April 27, 2016

Season 1 (2012)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
11"Raiding the Bar"December 14, 2011 (2011-12-14)YM0100H1.21[5]
The owner of Maeve's Residuals in Studio City, California suspects that one of her newly hired bartenders might be over-pouring for customers, giving away too many free drinks, and over-tipping himself. During the sting, the bartender was seen drinking on the job, ignoring the regular customers in favor of Mystery Diners Shellene and Jessica, over-pouring top shelf alcohol, and only charging $12 for $122 worth of drinks. The owner confronted the bartender and fired him, and he gave the money from his tip jar to the owner. He said that the owner lost a good bartender. The owner hasn't had any more theft since the bartender left, and all of her regulars have since returned.
22"Catering on the Side"May 20, 2012 (2012-05-20)YM0101H1.32[6]
When the owner of The Groves Bar & Grill in Gilbert, Arizona becomes concerned about a large loss in food and supplies, the Mystery Diners go undercover with hidden cameras as new employees and customers, suspecting that a recently-hired chef is plotting something. The sting reveals that the newly-hired chef is indeed running his own catering business using the restaurant's kitchen and supplies, and making business at The Groves suffer, with customers waiting extensively for their orders. With Charles on hand, the owner confronts and fires the chef. The narrator reveals that the chef, lacking overhead, has gone out of business, and that The Groves' business has improved now that the owner has all his food and supplies in check
33"Bringing Down the Haus"May 25, 2012 (2012-05-25)YM0102H1.28[7]
Brett and Rose, husband-and-wife owners of German restaurant Haus Murphy in Glendale, Arizona, disagree on almost everything, particularly the hiring of Rose's nephew-in-law as their new restaurant manager. Fearing he is unqualified for the job, they hire Charles and Mystery Diners Danny, Chris, and Deanna to go undercover and show them the extent of their nephew's incompetence. During the sting, the manager was proven to be horrible to staff and customers, and even stole beer from right under his aunt's nose. At the confrontation, Rose must terminate her nephew's employment at Haus Murphy. He eventually apologized and returned the stolen beer.
44"Big Earl's Gone Wild"June 1, 2012 (2012-06-01)YM0103H1.44[8]
After losing thousands of dollars in unaccounted alcohol and hearing rumors of late-night staff parties, the owner of Big Earl's Greasy Eats in Cave Creek, Arizona contacts Charles, and Mystery Diners Shellene and Chris go undercover as waitress and flirty customer hoping to score invitations to an after-hours bash. The suspected bartender drank on the job, pocketed money that should have gone into the register, and threw an out-of-control party after the bar was closed. The owner returned to the restaurant to throw everybody out and fire the bartender. She eventually apologized and moved on to new employment. All of the bar's alcohol was accounted for and revenue was back up at Big Earl's.
55"F for Effort"June 8, 2012 (2012-06-08)YM0104H1.36[9]
After receiving numerous bad-service reviews and noticing a 30% decline in revenue, the owner of Caffe Boa in Tempe, Arizona, contacts Charles and the Mystery Diners to help him find the cause. Mystery Diner Danny goes undercover as a waiter and discovers three problem employees: a waiter, a waitress, and a waitress-in-training. Despite calling owner Jay a dirty name, the waitress turns out to be a model employee. The waiter was a good employee but lacked confidence and had a temper. The waitress-in-training was the real problem: she drank on the job, ate food from customers' plates, and was rude to customers. At the confrontation, Jay praises Gwen, encourages Brad to be more confident, and fires Sophia. The narrator reveals that the waitress-in-training has found employment elsewhere, the waiter was taking a wine-appreciation course, the waitress was promoted to head server, and profits and service are back to normal at Caffe Boa.
66"Managing Disaster"June 15, 2012 (2012-06-15)YM0105H1.35[10]
The owner of Amaro Italian Bistro in Cave Creek, Arizona believes his manager is acting inappropriately with the staff and picking favorites based on appearance. Mystery Diners Destiney (Charles' daughter) and Sarah go undercover and interview for waitress positions to see if the manager will hire an attractive waitress over a qualified one. This is proven true when the manager gets flirtatious with Destiney, much to Charles' ire. The manager has also attempted to poach the staff by offering them jobs at his and his brother's own restaurant. During the confrontation, the manager gets into an argument with the owner and Charles which ends with him quitting. The narrator reveals that the former manager and his brother were unable to keep running their own restaurant after two months and both are seeking employment. The owner has hired a new manager and business has improved greatly.
77"Grumpy Tom"June 22, 2012 (2012-06-22)YM0106H1.46[11]
Charles and the Mystery Diners descend upon The Blue Moose in Scottsdale, Arizona, where longtime chef "Grumpy Tom" has a knack for disrespecting everyone in the place--including the newly-installed second-generation co-owner and manager. Mystery Diner Jessica goes undercover as a waitress to prove just how grumpy Tom is and how his attitude negatively affects business. During the sting, Tom was impatient, verbally abusive, and had little respect for the owner. When the manager confronted him, he began yelling as well, proving that he needed to control his own actions. When brought back to the control room, Tom initially walked out, but Charles was able to lure him back in. After discussion, they were able to reach a compromise. The owners implemented a training program, and Tom and the manager have mutual respect for each other.
88"Undercover Brother"July 6, 2012 (2012-07-06)YM0107H1.37[12]
The owner of Las Vegas bistro 3 Tomatoes & A Mozzarella fears his manager, who is also his brother, may not possess the skills to manage the front of the house like he does the back of the house. He also wanted to look at a veteran server who he feared was apathetic, but turned out to be an asset to the restaurant. The manager was unprofessional with staff, easily agitated and rude to customers, and even drinking on the job. Before Charles and the owner could confront the manager, he left the restaurant in the middle of his shift and they were unable to catch him as he drove away. The owner did praise the waitress and even promoted her to assistant manager. The owner's brother apologized and was given a second chance at his original position as kitchen manager. Business has never been better at 3 Tomatoes & A Mozzarella.

Season 2 (2012–13)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
81"The Tipping Point"October 19, 2012 (2012-10-19)YM0201H1.06[13]
After receiving numerous staff complaints that his recently-promoted headwaiter is not evenly distributing the pooled tips, the general manager of D'Cache restaurant in Toluca Lake, California contacts Charles and the Mystery Diners to help him discover whether the rumor is true. Charles sends in Destiney and Grant as customer and waiter, and they discover that the headwaiter is telling customers that the card system is down and pocketing the money. The waiter tries to set up Grant by stealing an entire bill payment, then asking Grant to fetch the bill. When confronted, the waiter tries to defend himself, stating the manager giving tips to people who haven't earned them is stealing. The manager doesn't buy it and fires him. The former headwaiter maintains that he did nothing wrong and was hired as a bartender at another restaurant. Revenue and employee morale have both gone back up.
92"Something Smells Fishy"October 26, 2012 (2012-10-26)YM0202H1.13[14]
When Mario, owner of La Traviata in Long Beach, California, becomes concerned over complaints about the quality of his fish, Charles and the Mystery Diners discover that a chef inherited from previous ownership might not be honest about what's in his high-priced dishes, and Mystery Diners Rob, Shellene, and Lauren go undercover to reel in answers for Mario. During the sting, the chef has Mystery Diner Shellene purchase non-organic ingredients, passing off inexpensive carp as Chilean sea bass, and pocketing any leftover money that he was given by the owner to purchase ingredients for the day. Mario demanded the money back from the chef, which he threw in Mario's face. The chef was fired and Mario rehired his former chef. The quality of food and customer satisfaction have risen back up.
103"Getting a Leg Up"November 2, 2012 (2012-11-02)YM0204H1.08[15]
Derrick Pipkin, owner of Pips on La Brea in Los Angeles has a waiter named Bob who claims he hurt his leg on the day Derrick was to fire him for not doing his job; Bob threatened to sue Derrick, so Derrick made Bob a host. But Bob is still being lazy, and Derrick wonders if he is even injured at all. Derrick contacts Charles, and Mystery Diners Shellene, Lukas, and Tracy go undercover to see if Bob's faking his injury. By posing as a "damsel in distress," Tracy probes that Derrick is right about Bob. Derrick fires Bob during the confrontation, leg brace and all. The narrator reveals that Bob "kept on walking" and Derrick hasn't heard from him since the taping of the sting; Pips has relaunched and business has never been better.
114"Raising the Stakes"November 9, 2012 (2012-11-09)YM0205H1.04[16]
Ali, owner of a Moroccan-themed restaurant in Studio City, California called Marrakesh, believes that his manager has a gambling problem outside of work that's affecting his ability to do his job. Mystery Diners Rob, Scarlet, and Loree go undercover to serve him the truth. Even before the sting, the Mystery Diner noticed the manager's unprofessional behavior. During the sting, the manager was caught drinking on the job, giving catering samples intended for a Mystery Diner posing as a customer to his friends, closing the restaurant early so he and his friends could play poker, and stealing money from the restaurant to support his gambling addiction. The manager was fired and sought help for his gambling addiction.
125"Extra Curricular"November 16, 2012 (2012-11-16)YM0206H0.97[17]
Johnny, owner of Pina Pizza House in Downey, California, believes his "frat-tastic" college-enrolled waiter may not have his best interests at heart and might be taking the party off-campus and into his restaurant. Mystery Diners Grant and Jill go undercover to see if the waiter is taking his job as seriously as he claims to take his classes. During the sting, the waiter was caught displaying poor customer service, drinking on the job, serving alcohol without asking for identification, and intentionally screwing up orders to give his friends free food. Right before the owner went to confront the waiter, he was preparing to sell a keg of beer to Mystery Diners posing as customers. The waiter was unsurprisingly fired for his behavior, which he apologized for. Johnny is no longer losing money and his food sales are all accounted for.
136"Valet Disservice"November 23, 2012 (2012-11-23)YM0203H1.01[18]
After Ca'Brea in Los Angeles' valet driver had to take a personal leave, owner George began receiving complaints about his new valet driver as well as his delivery service. During the sting, the valet driver was seen rummaging through cars, stealing exposed money and a cell phone from a Mystery Diner's car, and taking another Mystery Diner's Bentley for a delivery with the delivery boy, leaving the lot unattended. The delivery boy was suspended for a week while the valet driver was fired. George's valet driver returned from his leave, and the delivery boy no longer causes problems.
147"Sleeping on the Job"December 7, 2012 (2012-12-07)YM0207H1.08[19]
Chef Marc, owner of Parma in Las Vegas, contacts Charles and the Mystery Diners when he notices disparities in sales receipts and inventory with his high-end Italian deli meats. Mystery Diner Shane goes undercover as a busboy and discovers that one of Marc's employees is down on his luck and might be using restaurant supplies to pull himself up. One of his employees was caught bartering with food, scalping customers, and pawning the restaurant's food. When confronted, the employee mentioned that he was kicked out of his house and was acting selfishly to survive. The owner decided to give him a second chance, and helped him get back on his feet. He has finished expanding the restaurant and is no longer losing money.
158"Singles Night"December 14, 2012 (2012-12-14)YM0208H1.05[20]
When Will, co-owner of Whiskey Dick's in Las Vegas, becomes concerned over a steady decline in female patrons, Mystery Diner Shellene goes undercover as a waitress and learns that the manager is serving more than just drinks from the bar. The manager was seen giving away free food and alcohol, ignoring women coming to the restaurants, and encouraging the waitstaff to take care of the men, setting up a dating service that was not approved by the owner. The owner fired the manager, who took her waitresses with her. Will hadn't seen or heard from them since, and female patrons and profits have returned.
169"Sour Grapes"December 21, 2012 (2012-12-21)YM0209HN/A
Scott, owner of Rhythm Kitchen in Las Vegas, suspects his sophisticated but slightly-arrogant wine sommelier of somehow negatively affecting wine sales; could he also be selling his own wine to customer and keeping the profits? Charles sends Mystery Diners Chelsea and Hollie in as customers to find out. During the sting, the sommelier is seen being rude to customers, accepting kickbacks from the wine distributor, charging wine sales to his personal account, and pushing low-quality wine on customers instead of honoring their requests. Scott fired him for his theft, and personally took over the sommelier responsibilities. Wine sales and customer satisfaction have improved.
1710"Night Shift"January 4, 2013 (2013-01-04)YM0210H1.22[21]
Janaya, general manager of Putter's Bar & Grill in Las Vegas, contacts Charles after noticing unusually-low sales during the graveyard shift. The Mystery Diners go undercover as customers and discover that the overnight bartender is running his own bar out of Putter's, "The Junkyard." He tapped his own beer, gave his friends access to the bar and kitchen, and left the bar unattended during his shift. During the confrontation, the bartender recognizes Charles and flees, ordering the pursuing cameraman to stop following him. Janaya didn't know the whereabouts of the junkyard, and hired a new overnight manager. Profits have returned to normal.
1811"My Brother's Keeper"January 11, 2013 (2013-01-11)YM0211HN/A
After Nico Santucci, owner of Capo's Speakeasy's in Las Vegas, hears complaints that his brother/manager Dominic is acting inappropriately with guests, he calls Charles. Besides catching him hitting on female patrons, the Mystery Diners discover that a disgruntled waiter is stealing money and supplies from the restaurant. During the confrontation, the waiter is fired and Nico offers Dominic a second chance. The narrator reveals that Dominic is behaving and that the former waiter has apologized for his actions and found employment elsewhere.
1912"Love Hurts"January 18, 2013 (2013-01-18)YM0212H1.07[22]
Jeff and Rhonda, owners of Marche Bacchus in Las Vegas, contact Charles regarding the breakup of their manager and waiter. The manager was still hung up on the waiter, and punishing him by not giving him any tables. She was flirting inappropriately with customers, and even threw water in her ex-boyfriend's face in front of customers. Jeff and Rhonda fired the manager and implemented a strict no-dating policy amongst their staff. Employee morale and customer satisfaction have both returned to normal.
2013"Where's the Beef?"January 25, 2013 (2013-01-25)YM0213H1.06[23]
When Adam, owner of Via Brasil in Las Vegas, is concerned that meat sales aren't being reflected in his register, the Mystery Diners discover that the manager isn't just giving away free steak. During the sting, the manager is caught breaking the restaurant's policy against taking food home, stealing meat, and collecting money for a fake charity in exchange for free trips to the buffet. Adam fired the manager and promoted his loyal headwaiter to manager. All of the meat was accounted for and profits returned to normal.

Season 3 (2013)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
211"Dining in the Dark"April 19, 2013 (2013-04-19)YM0302H1.11[24]
The owner of Catharsis in Miami, Florida receives complaints about inappropriate touching and theft of items during the restaurant's "Dining in the Dark" event. The targets are three newly-hired servers (two male, one female). The Mystery Diners discover that two of the servers have created a game by stealing from customers and screwing with them and the food. Both are fired during the confrontation. The narrator reveals that the disruptive duo have gone their separate ways and the remaining one has been promoted to head server.
222"Cheese-Burglar"April 26, 2013 (2013-04-26)YM0301H1.13[25]
When the owners of Cheeseburger Baby in Miami hear reports of theft of money from the cash register, they ask Charles to investigate an ex-con waiter they hired to give him a second chance at life. The Mystery Diners reveal a big problem: their waitress, Krystia, is behind the theft and is falsifying evidence to pit the customers and owners against the ex-con waiter, making him her scapegoat. When confronted, Krystia tries to defend herself, but the owners are fed up with her lies and order her to confess. She eventually does and returns the money, but they fire her and apologize to the waiter for thinking he had stolen the money. The narrator reveals that Krystia was never heard from again, the waiter was celebrating his 10-month anniversary at Cheeseburger Baby, and the owners have implemented a new theft-preventing register.
233"Party Monster"May 3, 2013 (2013-05-03)YM0303H1.06[26]
The owner of George's in Miami thinks his staff is going too far with the party atmosphere after noticing significant revenue loss. He's right to be concerned: his manager and bartender have been over-serving women free shots, letting customers drink from a beer bong, and threatening to burn down the whole restaurant while one of them wears George's Napoleon hat. During the confrontation, George fires them both. The narrator reveals that they've both found employment elsewhere, the waiter is training to be a manager, and only George is allowed to wear his Napoleon hat.
244"Catch of the Day"May 10, 2013 (2013-05-10)YM0304H1.28[27]
The owner of Garcia's Seafood in Miami notices an unusual low amount of Crab Claws, and much wasted product. The team finds out that a fisherman whose father worked for his company long ago has been selling the catch to another buyer and a prep cook is filleting fish improperly. The owner goes rough on the fisherman during the confrontation and fires him, and the prep cook is ordered to improve his filleting skills. The narrator reveals that the former fisherman is working at another fishing company, the prep cook is no longer wasting product, and the owner has installed an expensive security system to watch his restaurant from his office.
255"All in the Family"May 17, 2013 (2013-05-17)YM0305H0.99[28]
The owner of R&O's Restaurant in New Orleans is fed up with the lack of respect. The Diners discover big problems: the owner's niece Dee Dee, a waitress, is rude to customers and staff, and the owner's nephew Chris, a busboy, is coming in tired from college and getting only a few moments of sleep. During the confrontation, the owner fires Dee Dee for her blatant disrespect and forbids her to return, and she threatens to send her mother to confront him. Chris apologizes while stating that he has college work to do, and his uncle says he'll talk to his mother. The narrator reveals that Dee Dee has apologized for her actions after being scolded by her mother and has moved on to another job (see "Repeat Offender"); with a lighter workload, Chris has gotten straight A's; another niece, Amanda, was promoted to assistant-manager, and the owner has hired new employees who are fitting in with his family.
266"Friends with Benefits"May 24, 2013 (2013-05-24)YM0306H1.21[29]
The husband-and-wife owners of N'awlins Café in New Orleans ask for help getting to the root of why their restaurant isn't thriving. Charles and his team discover that the manager has staffed the place with her friends, few of whom are fully qualified. One waiter, the manager's boyfriend, is shown taking a break instead of working; and the manager and waiter are shown eating an order that was messed up and being rude to difficult customers. During the confrontation, the manager and the waiter are fired. Charles claims that the bartender the manager hired could be a good employee. The narrator doesn't mention what happened to the former manager and waiter, but he does mention that the bartender was offered full bartending training but she quit. The owners have replaced the former manager's friends with more competent people.
277"Secret Sauce"May 31, 2013 (2013-05-31)YM0309H1.20[30]
Terry, owner of Cooper's Old Time Pit Bar-B-Que in Fort Worth, Texas, is concerned that one of his employees is selling his secret family recipe to his rivals and calls in Charles to help find the culprit. The Mystery Diners discover that Terry's nephew Michael, who works as a manager, is behind this. During the confrontation, Terry fires him. The narrator reveals that Michael was disowned from the family business. The rest of the kitchen staff has signed non-disclosure agreements.
288"No Laughing Matter"June 7, 2013 (2013-06-07)YM0307H0.96[31]
Charles and his team arrive at Deanie's Seafood in New Orleans to keep an eye on the restaurant's manager, a wannabe comedian. They also discover that one of the waiters is drinking on the job and stealing wine while the manager performs his stand-up routine in the middle of the restaurant. When both are confronted, the waiter is fired and the manager is put on a 3-month leave with a demotion to waiter on his return. The narrator reveals that the former waiter found work at another restaurant and the demoted manager continues his dream of being a professional comedian and performs at clubs in New Orleans.
299"Crazy Hearts"June 14, 2013 (2013-06-14)YM0308H1.18[32]
The owner of Poppy's The Crazy Lobster in New Orleans fields complaints about constant fighting between the cooks; also, his nephew, a part-time animal trainer, brings wild animals into the restaurant. The Mystery Diners point to a waitress who is playing the grill supervisor and cook against each other since she's dating the cook and having an affair with the supervisor. The nephew tries to impress a Mystery Diner posing as a customer by showing off a baby alligator. During the confrontation, the cook lashes out at the grill supervisor upon what was revealed as the owner breaks up the argument. The waitress and grill supervisor are both fired while the cook and nephew are suspended. The narrator reveals that the former waitress and grill supervisor have stopped seeing other; the cook is training to be the grill supervisor; and the nephew no longer brings wild animals into the restaurant.
3010"Menu Mayhem"June 21, 2013 (2013-06-21)YM0310H1.21[33]
Francesco, owner of Zio Cecio in Dallas, starts to hear rave reviews about Tex-Mex food being served in his Italian restaurant. The Mystery Diners prove that he was right to be concerned: the head chef and the floor manager are running a side business serving Tex-Mex food; the floor manager has also told the waitstaff to push the Tex-Mex menu for a cash incentive and was also poaching customers with plans to open their own restaurant in 6 months. During the confrontation, Francesco fires the head chef and the floor manager. In their exit interviews, the former manager complains of unfair treatment and the former cook states that he's one of Dallas' best chefs and will be successful in 6 months. The narrator reveals that there's no indication of the duo being successful in starting their own Tex-Mex restaurant.
3111"Boss Hog"June 28, 2013 (2013-06-28)YM0311H1.57[34]
Rick Fairless, owner of Stroker's Ice House, a biker bar and grill in Dallas, and his mother call in Charles to report a revenue dip that might be related to Rick's motorcycle shop. The Mystery Diners find that two waitresses have been stealing money behind his back; one of them, Sammi, is stealing and selling motorcycle parts with her mechanic boyfriend Lobo, who works at Rick's motorcycle shop. Rick fires the couple during the confrontation and his mother tells them to take the other waitress with them. The narrator reveals that Lobo, Sammi, and the other waitress have found new employment, the manager resigned after being demoted to bartender, and Rick's mother has temporarily returned to work and is looking for new managers.
3212"Armed Services"July 3, 2013 (2013-07-03)YM0312H1.41[35]
The owner of Buttons Restaurant in Dallas asks Charles to investigate after fielding complaints that his ex-military manager is being too strict. The Mystery Diners discover that the ex-military manager has made one employee, an ROTC trainee who looks up to him, run laps around the restaurant for messing up and caused one of the servers to quit. When confronted by the owner and Charles, the manager states that he was only keeping them in line and tells him to fire him if he must. The owner, who was also in the military, decides not to fire him but advises him to mellow his approach. Charles advises the owner to rehire the resigned server. The narrator reveals that the manager is taking a positive approach to his job and that the server who quit was rehired and promoted to head server.
3313"Cooking the Books"July 10, 2013 (2013-07-10)YM0313H1.70[36]
Jamie and Francine Alba, owners of Sisley Italian Kitchen in Sherman Oaks, California, enlist Charles to get to the bottom of a revenue discrepancy that might involve their bookkeeper Pamela. During the sting, she is caught coming to work late, making personal phone calls, and sleeping on the job, but is actually honest in reporting a cash discrepancy to the manager. The Mystery Diners then reveal that the manager, Mike, is actually behind the discrepancy by collecting an extra paycheck for an employee named Hector Rodriguez and also collecting a check for a window-cleaning company after firing them and making the busboys clean the windows. During the confrontation, Mike tries to defend himself saying that the restaurant was getting cleaned, but Jamie and Francine have had enough and fire him and make him tell Hector he's also fired. In his exit interview, Mike states he knows what he's worth and he can find a job anywhere. Jamie and Francine decide to suspend Pamela instead of firing her. The narrator reveals that Mike and Hector have stopped collecting undeserved paychecks and that Pamela has returned to work.

Season 4 (2013)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
341"Chef's Choice"July 17, 2013 (2013-07-17)YM0401H1.45[37]
Patrick, owner of Buster's Beach House in Long Beach, California is concerned about his bartender K.P. and a large alcohol loss. The Mystery Diners not only confirm that K.P.'s stealing money and conducting a lemon-slice-counting scam, but they also discover that his executive chef Johnny has been responsible for sexual-harassment cases and showing preference with the female waitstaff and a few regular female customers. During the confrontation, Patrick fires K.P. and Johnny. Johnny is remorseful in his exit interview and plans to make reparations for his actions. The narrator reveals that K.P. maintained that he did nothing wrong and has found new employment. Johnny has apologized for his behavior and is seeking counseling. Patrick has hired a new executive chef and bartender.
352"Naked Lunch"July 24, 2013 (2013-07-24)YM0402H1.14[38]
After losing several sushi models, Bruce, owner of Lotus on Flower in Los Angeles, fears that one of his best customers is behaving inappropriately during the restaurant's "naked sushi" dining experience. Charles sends in Mystery Diner Christine to go undercover as a model to discover who is encouraging the inappropriate behavior.
363"Strange Brew"July 31, 2013 (2013-07-31)YM0403H1.42[39]
Michael, owner of Newport Beach Brewing Company in Newport Beach, California, asks Charles to investigate his onsite brewmaster, whom he suspects of running a side business. The Mystery Diners disprove this, but discover that his bartender Mike is the one running a side business with a waiter. The bartender admits he's brewing his own flavor brands of beer from his home and promoting it in the Newport Beach Brewing Company, and Michael fires him. Mike remains unremorseful in his exit interview, claiming that Michael lost an opportunity to market and sell his flavor beer brands that could've helped his business. The narrator reveals that Mike has been unsuccessful in promoting his own beer, the waiter has also been terminated for his involvement and has found employment elsewhere, and the brewmaster continues to be a valuable employee.
374"Employee of the Month"August 7, 2013 (2013-08-07)YM0404H1.32[40]
The owner of Colombo's Italian Steakhouse in Eagle Rock, California fears that an Employee of the Month competition is the reason for a lack of staff harmony. The team proves this because of a 4-time Employee of the Month-winning waitress. She has been badmouthing her co-workers and sabotaging a waiter by throwing away his ticket orders as soon as they're printed. After she insults a customer, the owner confronts and fires her, warning her to get her car off his property before he calls a tow truck; she tries to apologize and state it won't happen again, and she really needs this job. The owner gives her a second chance but says she must pay $1,000 back to him. The narrator reveals that the waitress has apologized to everyone and repaid the owner, who has discontinued the Employee of the Month competition, instead rewarding the staff for working together.
385"While the Cat's Away..."August 14, 2013 (2013-08-14)YM0405H1.21[41]
After nearly losing his life during a paragliding accident in Brazil, the owner of Gauchos Village in Glendale, California is finding discrepancies in his revenue and inventory since his return to the business; he believes his chef is involved. The Mystery Diners can prove the chef innocent: the manager is the real culprit and has taken advantages of the owner's absence by badmouthing him to the staff, letting women take leftovers home (which is against normal practice of a churrascaria), selling meat to the staff, and using it and the restaurant's alcohol to host a barbecue at his place. During the confrontation, the manager claimed the alcohol and the meat were meant to be used as a surprise barbecue for the owner, who doesn't believe him and fires him. The narrator reveals that the former manager found employment elsewhere, the chef was promoted to executive chef while continuing to be a valuable employee, and the owner has returned to work full-time and retrained the staff.
396"Too Many Cooks"August 21, 2013 (2013-08-21)YM0406H1.30[42]
The owner of Bistro Bordeaux in Evanston, Illinois investigates several complaints about his new executive chef. While the executive chef was verbally abusive to the rest of the kitchen staff, the real culprit is a disgruntled sous-chef who believes he should have been the executive chef and badmouths him to the whole staff behind his back. He also tells guests that he's the executive chef and taints food so the executive chef will be fired and he can step into the position. When both are confronted, the sous-chef tries to defend his actions, but Charles points out that he's the last person who should be executive chef after he was caught on tape sabotaging the chef's orders, making negative comments to the waitstaff, and lying to cover up his scam. The owner fires the sous-chef and tells him to get off his property; the man remained unremorseful in his exit interview, cleaning that the executive chef should've been fired for being angry at him. The owner apologizes to the executive chef and advises him to work on his anger issues. The narrator reveals that the former sous-chef was unable to get rehired and the executive chef no longer has anger issues at work.
407"Wine on Wheels"August 28, 2013 (2013-08-28)YM0407H1.37[43]

The owners of Big and Little's Restaurant in Chicago, Illinois respond to rumors that employees are illegally selling alcohol to customers at their restaurant. The Mystery Diners discover the manager doing a side business selling alcohol with his friend Enrique; this nearly attracts police attention. During the confrontation, the owners fire the manager and order him to inform Enrique to never return. The narrator reveals that the former manager and Enrique were never heard from again, and everyone else involved was either reprimanded or terminated.

NOTE: One of the owners also featured in Season 6 of Hell's Kitchen
418"Lactose Intolerant"September 4, 2013 (2013-09-04)YM0408H1.35[44]
The owner of Cheesie's Pub and Grill in Chicago, Illinois is concerned about cheating with his grilled-cheese-eating contest (too many petite women seem to win) and cost of his alcohol sales. The Mystery Diners discover that his waiter (his friend) and his cashier have been cheating to help female contestants win and giving away free beverages. Despite the waiter's plea that it was good for Cheesie's, he and the cashier are fired; in his exit interview the waiter fumes that his best friend fired him over a grilled-cheese contest. The narrator reveals that both former employees have apologized for their actions and moved on to other jobs. The owner has implemented new rules for his grilled cheese-eating contest to discourage cheating by any customer or staff member.
429"Deliver Us from Evil"September 11, 2013 (2013-09-11)YM0409H1.27[45]
The owner of Bella Luna Café in Chicago, Illinois contacts Charles about customer complaints with his delivery service. The Mystery Diners point to one of the delivery servers doing personal errands between delivers, and to another delivery server who charges extra delivery fees, eats delivery food, insults customers who refused messed-up orders, and displays road rage. During the confrontation, one server is reprimanded and the other is fired; the latter simply walks away and yells at a car. The narrator reveals that the fired server is working at another restaurant and the other one has stopped doing his own errands while he's supposed to be on the job.
4310"Throw Momma From the Restaurant"September 18, 2013 (2013-09-18)YM0410H1.16[46]
The owner of Gigi's Restaurant in Philadelphia, Pennsylvania is concerned with rumors about his mother, the co-owner, discriminating against younger customers. The Mystery Diners discover that the waitress was the one behind the discrimination, thinking young people are too frugal. During the confrontation, the owner calls her out and fires her. In her exit interview, the waitress remains unremorseful, wanting better, richer customers to reward her for her service. The owner apologizes to his mother when he sees she was trying to repair the customer damage the waitress was causing. The narrator reveals that the waitress is working at another restaurant and the owner's mother is still working alongside him.
4411"Security Issues"September 25, 2013 (2013-09-25)YM0411H1.07[47]
The owners of Del Rossi's Cheesesteaks Co. in Philadelphia, Pennsylvania has been hearing complaints about their recently-hired security guard, family friend "Fury," being too rough with customers and bossy with the staff. The Mystery Diners not only confirm this, but also discover one of their cashiers taking advantage of Fury by sneaking into the kitchen and stealing from the restaurant. During the confrontation, the cashier is fired and Fury is reprimanded and put on probation. In his interview, Fury is remorseful for his actions and promises to change his attitude. The narrator reveals that the former cashier has paid for the items he stole and Fury has adopted a more friendly approach in his job.
4512"What a Drag"October 2, 2013 (2013-10-02)YM0412H1.24[48]
Bob, owner of Venture Inn in Philadelphia, Pennsylvania, is hearing complaints from both his regular and cross-dressing customers that the weekly quiz night is rigged and suspects that his manager is involved. The Mystery Diners discover that the manager, Joe, isn't behind the rigging; the bartender was the one who stole the answer sheets from the manager's office computer and feeding the answers to the reigning Drag Queen champion, Bridgette Jones, through an ear phone. Bob confronts and fires the bartender and makes him order Bridgette Jones to never return to the restaurant. In his exit interview, the former bartender calls his firing "messed up" and says Bob hired a "D-List Sherlock Holmes" to investigate the rigging of the trivia contest. The manager is spared when Bob realized he had nothing to do with the rigging. The narrator reveals that the former bartender has found employment elsewhere, Bridgette Jones no longer attends quiz night, and the manager has added a password on his computer and there has been a different winner each week.
4613"Three's a Crowd"October 9, 2013 (2013-10-09)YM0413H1.11[49]
Marvin, owner of Falls Taproom in Philadelphia, contacts Charles after hearing rumors of a feud between his girlfriend/manager and his best friend. The Mystery Diners point to bigger problems with the owner's friend and regular customer behind the rumors: showing up intoxicated, he had been harassing customers and the manager. When confronted, Marvin ends their friendship and bans him from the bar. In his exit interview, the former friend expresses his remorse in his behavior and plans to make up for his misdeeds. Marvin later apologizes to his girlfriend, who will only forgive him if they go out shopping the next day. The narrator reveals that the manager's former friend has begun to make reparations for his past misdeeds in the hopes of gaining Marvin's friendship back. Marvin and his girlfriend are getting married.

Season 5 (2014)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
471"Tastes Like Chicken"January 6, 2014 (2014-01-06)YM0502H1.19[50]
The owner of Source in San Francisco has concerns about meat being served in his vegan restaurant. The Mystery Diners find his head cook drinking on the job; his male cashier, later revealed to be from Peru, lies to customers about the food that's served; and his female cashier, hardcore vegan Sydney, shows intolerance to non-vegan customers by refusing service to those who request real cheese. Even worse, the male cashier eats a fast-food hamburger in front of the restaurant despite Source employees being able to eat free. At the confrontation the cashier, angry at being confronted, storms out; in his exit interview he states that he came to America believing it was the land of the free; he maintains he did nothing wrong by eating a burger during his break. Sydney is told she'll be spared if she will calm down, and the head cook is forced to take time off after being breathalyzed; he states in his exit interview that he plans to return as a better person. The narrator reveals that the former cashier is working elsewhere; Sydney is less critical of non-vegans; and the cook is attending Alcoholics Anonymous and hopes to return to work.
482"Fired Up"January 13, 2014 (2014-01-13)YM0501H0.99[51]
The owner of Looney's BBQ in San Leandro, California asks Charles to investigate his staff when he hears that some of them are pranking customers with the restaurant's Devil's XXX hot sauce; the Mystery Diners reveal that his waiter Matt and manager are behind the pranks. The owner fires Matt and disciplines the manager and asks him to be friendlier to the staff. In his exit interview, Matt states that he doesn't regret giving some of the customers the XXX sauce; they deserved it for how they behaved. The narrator reveals that Matt found employment elsewhere and the manager has changed his attitude and no longer hazes the staff.
493"Money on the Side"January 20, 2014 (2014-01-20)YM0503H1.14[52]
Charles investigates a rumor that a new manager is running unauthorized promotions at Rocco's Café in San Francisco that features a photo gallery of famous people on its wall. Owner Don Dial was right to be concerned: his manager was running his own get-rich-quick scheme by having his friend pose as Jamie Foxx and selling photos and/or autographs to customers. Don rants to Charles that he wouldn't even give the Mayor of San Francisco exclusive seating. The Mystery Diners also discover that a busboy has been eating on the job and lying about not speaking English to get out of work. During the confrontation, Don fires the busboy, who shows remorse in his exit interview. When the manager tries to justify his actions, the owner asks him if he thinks he looks like Alec Baldwin, then fires him; in his exit interview he states that his friend knows Jamie Foxx. The narrator reveals that the former manager has found new employment, the busboy has stopped lying about not speaking English, and the waitress has been promoted to manager.
504"Pardon My French"January 27, 2014 (2014-01-27)YM0504H1.04[53]
The owner of Chapeau! in San Francisco asks the Mystery Diners to investigate allegations that his waitstaff is rude to customers. The Mystery Diners confirm the owner's suspicion when they catch his French-speaking waiter Renaud being rude to customers and smoking outside. Soon they also catch another waiter, Michael, stealing Renaud's tips; and the owner's son not doing his job and also kissing his girlfriend, Chapeau!'s hostess. At the confrontation, Renaud and the owner's son both apologize for their behavior. Renaud admits he smokes to alleviate his stress over how angry he is with Michael for stealing his tips; he never intended to be rude to the customers. The owner confronts Michael and orders him to pay the money back to Renaud, then fires him for his actions. The narrator reveals that Michael is waiting tables at another restaurant; Renaud has successfully quit smoking and has a friendlier approach; and the owner's son has a better work ethic, and he and the hostess are going steady.
515"Oktobertheft"February 3, 2014 (2014-02-03)YM0505H0.80[54]
Cindy, co-owner of Speisekammer in Alameda, California, believes the "Dirndl Girls" her ex-husband Peter hired are the source of many problems; Peter disagrees and thinks they're doing fine, it's recently-hired waiter Tim who's the problem. The Mystery Diners discover Dirndl Girl Danielle is a model employee but two others, Angela and Shana, not only badmouth her behind her back, but they also drink on the job, steal tips, and are rigging a popular competition to let their friends win. They also find that Tim is in on Angela and Shana's plan and they're putting Cindy and Peter against each other to continue their scam. At the confrontation, the two girls defend themselves by saying that they were doing what Peter told them to do, but Peter fires them and bids them goodbye in German. In their exit interview, they claim that Peter hired to them to party, then fired them for partying. Peter apologizes to Cindy and plans to confront Tim for his involvement. The narrator reaveals that Angela and Shana are working elsewhere, Danielle continues to work as a Dirndl Girl part-time, and Tim has apologized and made amends for his behavior.
526"Grapes of Wrath"February 10, 2014 (2014-02-10)YM0506H0.96[55]
The owner of Bistro Baffi in Burien, Washington call Charles when expensive bottles of wine and priceless art pieces go missing. The Mystery Diners show him that the manager has been conducting secret art deals and not paying attention to the theft. His waitress had also been letting other customers bribe her into letting them take wine bottles home. During the confrontation, the owner orders the waitress to return the money she took from Charles, then fires her, stating that he hates thieves. In her exit interview, she states that she let greed get the best of her. The owner also ordered the manager to return Charles' money, then fired him. The narrator reveals that the former waitress has apologized for her actions and found work elsewhere, the former manager maintains that he did nothing wrong, and the staff has been better trained to keep closer watch on the wine and art.
537"Greek Tragedy"February 17, 2014 (2014-02-17)YM0507H1.21[56]
Nader, owner of My Greek and Italian Restaurant in Tacoma, Washington, notices inventory problems and an increase in broken plates. The Mystery Diners show him that his assistant-manager Steve has been coming to work intoxicated by putting too much shots in a traditional Greek appetizer called a saganaki (only calling for one shot), breaking the rules in conducting the Greek tradition of breaking plates, and tricking busboy Travis to get involved in his own get-rich-quick scheme by putting flyers for his friend's band in to-go orders. They also closed down the restaurant early to party with the rest of the band. After kicking the party out, Nader confronts the two and while Travis is spared stating that he was tricked, Steve is fired. He states in his exit interview that he won't apologize, claiming Nader put him in charge to run the restaurant the way it was supposed to be run. The narrator reveals that Steve is working at another restaurant, Travis no longer abuses his position to make extra cash, and the waitress is training to be a manager.
548"The Great Divide"February 24, 2014 (2014-02-24)YM0508H1.18[57]
After inheriting some of their staff from the previous owner, the new owners of Sam's Tavern in Seattle believe there is a divide between the old employees and the new ones. The Mystery Diners point to the manager who had been misbehaving, believing that the previous owner should've made her the new owner, and she'd been abusing the new waitresses. During the confrontation, she's fired; the narrator reveals that she's found employment elsewhere and that the old employees have been treating their new owners and their new employees with respect.
559"Mascot Mayhem"March 3, 2014 (2014-03-03)YM0509H0.92[58]
Blaine Cook, owner of Zippy's Giant Burgers in Seattle, calls Charles to investigate rumors that his employee Aaron, who works as the costumed mascot Zippy the Yum Yum Burger Boy, is misbehaving; the Mystery Diners discover that Aaron's friend and roommate, Dopey Dan, has been subbing as Zippy while Aaron visits his sick mother and runs her errands, but sometimes Dopey Dan has been intoxicated during his Zippy favor gigs. At the confrontation, Blaine expresses disappointment in Aaron for having Dan cover his shifts. Charles asks Aaron why he doesn't have Dan run his mother's errands; he answers that he wouldn't trust Dan to do any sort of errands for his mother. Charles wonders, in that case, why he'd trust Dan to cover his Zippy shifts while he's intoxicated, and have him be rude to customers. Blaine reprimands Aaron and tells him to let him know the next time he needs to look after his mother or her errands and they will discuss it; until then, he's suspended for a week, and Dan is no longer allowed anywhere on the property. The narrator reveals that Aaron has made amends with Blaine, only Aaron wears the Zippy costume, and Dan is still unemployed.
5610"Paranormal Activities"March 10, 2014 (2014-03-10)YM0510H0.91[59]
The owner of Taverna Mazi in Seattle believes his staff are getting too carried away with ghost stories and "haunted tours." The Mystery Diners shows him why with his waiter and busboy pulling pranks. During the confrontation, the waiter and busboy are fired for their actions. The narrator reveals that they've both found employment elsewhere; unfortunately, Taverna Mazi has closed down because of increased paranormal activities.
5711"Coupon Coup"March 17, 2014 (2014-03-17)YM0511H1.02[60]
The owner of The Hangout in Seal Beach, California notices a large increase in coupon use. The Mystery Diners reveal that the manager isn't doing his work; in fact, he leaves work in the middle of his shift to go surfing. Also, one of the waitresses sells coupons to her co-workers from a blank roll of register tape. During the confrontation, the waitress is the first to be fired; in her exit interview she states that worse things are going on in the world than a coupon ring. The owner then confronts and fires the manager, who states that he's unhappy to lose his job and surfing is part of his life. The narrator reveals that the former manager has apologized for his actions and frequents the restaurant as a patron; the waitress has found employment elsewhere; and all of the other problem employees have been terminated and replaced.
5812"Cover Charge"March 24, 2014 (2014-03-24)YM0512H1.15[61]

Charles helps the owners of Redballs Rock & Roll Pizza in Moorpark, California who have found discrepancies in their pizza supplies. The Mystery Diners discover that the manager has instructed the waitress to ring up a slice of cheese pizza as beer to play the bands with beer, in addition to using his own bouncer to collect money from patrons at the door and inside the restaurant and keeping the money for himself, and withholding payment from the bands. The male owner must run outside to stop one of the bands from driving off in his truck to make up for not being paid. The owners confront the manager and waitress involved and fire them both. The narrator reveals that the former manager and waitress have moved on to other jobs. The pizza chef they bought from Staten Island has been promoted to manager.

NOTE: Actor Robbie Rist becomes a guest Mystery Diner.
5913"Dinner Drama"March 31, 2014 (2014-03-31)YM0513H1.01[62]
The owner of the Encore Dinner Theater in Tustin, California, suspects that a relationship between an actress and one of his waiters is affecting customer service. The Mystery Diners discover that one of the waiters is trying to romance an actress that doesn't return his affection. Also, the bathroom attendant has been demanding tips from the customers. During the confrontation, the waiter is fired and the bathroom attendant storms out. The narrator reveals that the former waiter is working as a waiter at another restaurant, and there is a new, less-pushy bathroom attendant.

Season 6 (2014)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
601"Mexicali Blues"April 7, 2014 (2014-04-07)YM0601H1.10[63]
Esdras and Javier, owners of Mexicali Tacos in Los Angeles, hear rumors that customers are ordering off-menu items. They suspect their head chef Rafael is going rogue again after previously being busted. The Mystery Diners discover that Rafael is not behind the off-menu orders: this time their cashier Aissa is using her grandmother to run a side business selling off-menu items using the restaurant's supply of tortilla, which Esdras and Javier get from Mexicali, Mexico). When confronted, she states that she was delivering the food the customers wanted, but is fired. In her exit interview, she says she and her grandmother are planning to buy a food truck together. The narrator reveals that Aissa has found work elsewhere and that Rafael continues to be a loyal employee.
612"Trimming the Fat"April 14, 2014 (2014-04-14)YM0602H0.87[64]
Chris, owner of the Spring Street Smoke House in Los Angeles, asks Charles to investigate the loss of fat trimmings, his head chef Albert not properly cutting the brisket meat, and other theft involving his to-go supplies. The Diners confirm this, but also point to his other prep cook Will and his busboy Charlie being behind the theft and money loss. Will had been stealing the trimmings and putting them in an ice chest to make profits at an undisclosed location. During the confrontation, Albert apologizes for improperly cutting the meat; he was tired from dealing with another family member. Will is the first one fired for stealing and selling the trimmings; in his exit interview, Will admits remorselessly that he was just selling the fat to pay Chris back. Next, Charlie is fired after being caught stealing Chris' to-go supplies, which he says he needed for a family reunion; in his exit interview, he's remorseful and plans to pay Chris back. Albert is suspended with his retraining being his last chance. The narrator reveals that Will found employment elsewhere, Charlie made reparations for stealing the to-go items, and Albert has been retrained and no longer wastes meat.
623"Food Truck Fiasco"April 21, 2014 (2014-04-21)YM0603H0.97[65]
Peter, owner of Roll'n Lobster Food Truck in Los Angeles, suspects that his new food-truck drivers, Brian and Kevin, use his vehicles for personal errands. While Charles and Peter follow Brian and Kevin, one of his Mystery Diners follows the other employees, Buck and Anthony. During the sting, Charles shows him he was right to be concerned: Brian and Kevin run a stoplight, leave their location early, and conduct a soul-food side business from Peter's normal schedule and route with their friend Elijah; Kevin is also rude to customers. During the confrontation outside Charles' mobile command center, Brian claims it was a lobster-by-day/soul-food-by-night promotion for Peter's business. Peter disagrees, stating that both Brian and Kevin were poaching his business by using his license to sell their own food. Both men are fired and walk away upon turning in their gear. Charles reveals that it's not a total loss: Buck and Anthony followed the rules, and Peter can surely find more employees like them. The narrator reveals that Brian and Kevin failed to start their own food-truck businesses, and Bucky and Anthony handle both trucks.
634"Charitable Donations"April 28, 2014 (2014-04-28)YM0604H0.90[66]

Doug, owner of Pelons Tex-Mex Restaurant in Austin, Texas hears about his staff collecting donations for an unauthorized charity. The Mystery Diners discover that the manager Anthony as well as other staffers plan to give the money they made to a real charity (the one to which Doug sometimes donated), which involves shaving their heads. During the confrontation, Anthony accepts responsibility for his actions and is reprimanded along with the others. The narrator reveals that Doug continued to donate the money to charity and the staff only focuses on their jobs.

NOTE: This is the first episode in which something good is actually found.
645"Bad Poets Society"May 5, 2014 (2014-05-05)YM0605H0.87[67]
The owners of Old School Bar and Grill in Austin, Texas are concerned about not turning a profit on their Poetry Nights. They're right to worry as the Mystery Diners point to big problems with a rude manager who had been intentionally trying to cancel Poetry Night by using one of his friends to perform a disturbing poem. Worse, a waitress is giving her friends free food with the manager's flyers. During the confrontation, the manager is fired and the waitress is reprimanded and suspended for a week. The narrator reveals that the former manager has apologized and is making amends while supporting the poetry societ., and the waitress is no longer giving food away.
656"Family Ties"May 12, 2014 (2014-05-12)YM0606H0.86[68]
The owner of Bakehouse Restaurant and Bar in Austin, Texas fears that a dispute between his son and a waitress is threatening the harmony of his restaurant. The Mystery Diners confirm this and also that a restaurant baker has been doing something illegal. At the confrontation, the baker is fired and the waitress is ordered to smile on the job (she hasn't been). The son apologizes to his father and admits he can't take over the business. The owner allows his son to pursue his own career and lets him know he'll be welcomed back anytime. The narrator reveals that the former baker found employment elsewhere, the waitress is on her way to being promoted to manager, and the owner's son is studying to be a doctor.
667"Fraternal Disorder"May 19, 2014 (2014-05-19)YM0607H1.01[69]
Rick, owner of Uncle Billy's Brew and Que in Austin, Texas, hears rumors about his privately-brewed beer showing up at frat parties. The Mystery Diners prove this, and also the theft of barbeque to-go order, pointing to Rick's manager Trevor, waiter Matt, and bartender Kevin as part of the fraternity. Matt is drinking on the job, stealing food orders by scamming Trevor, and selling kegs to his frat brothers with Kevin's help. During the confrontation, Rick fires all three after Trevor's phone rings when Rick dials the number in question. Trevor's exit interview shows him angry at Matt and Kevin for their plan in getting him fired. The narrator reveals that Rick has hired a new manager, waiter, and bartender with no college-fraternity connections and has been distributing his beer to local companies.
678"Raw Deal"May 26, 2014 (2014-05-26)YM0608H1.17[70]
The owner of Beets Cafe in Austin, Texas worries that her employees are selling the secret recipes to her raw-food menus. She was right to worry: her head prep cook sold a Mystery Diner one of her recipes for $60. Worse, one of her waitresses was lying to customers about the benefits of raw food and claiming to be the restaurant's co-owner; and another one was caught forging ticket orders so that others would pay for her mistake orders. At the confrontation, the prep cook and the lying waitress are fired after they try to defend themselves, and the other waitress was spared after stating she didn't want to pay for mistakes. The narrator reveals that the prep cook has moved on to another job, and the former waitress has personally apologized for her actions; and the remaining employees no longer need to pay for mistake orders.
689"Scorpion Sting"June 2, 2014 (2014-06-02)YM0609H0.96[71]
Paul, owner of Nacho Daddy in Las Vegas, notices a discrepancy in the expensive scorpions used in his "Scorpion Shots." The Diners discover that bartender Gino hustles customers and holds unauthorized contests with waiter Jeremy to pay off his gambling debts; worse, manager Amber hasn't returned from a visitation with her daughter. During the confrontation, Paul fires Gino and Jeremy. The narrator reveals that Gino has checked into a Gambling Addiction Recovery Center, Jeremy is working elsewhere, Amber has been reprimanded and now employs a babysitter, and Paul has hired a new waiter and bartender.
6910"Life's Not a Beach"[4]June 9, 2014 (2014-06-09)YM0610HTBA
Marty, owner of Barefoot Bob's Beach Bar & Gaming in Las Vegas, investigates employee complaints about his manager, Patricia. The Mystery Diners show him that his bartender Liz is behind the complaints: angry over still being a bartender, she pays Patricia back for stealing her position by complaining behind her back, ignoring orders to remove her boyfriend and his friends from the VIP room so paying customers can enjoy it, and stealing from Marty's cigar collection. Worse, the camera catches Patricia eating a customer's food. At the confrontation, Patricia apologized for that--it was unintentional, she was stressed by Liz's lack of respect for her. When Liz claims she should've been made the bar manager, Charles disagrees, as they've seen how rude she is to customers. Marty fires her and orders her to inform her boyfriend and his friends that they are not allowed to return. In her exit interview, Liz hopes her boyfriend is ready to pay her bills now that she's out of work. The narrator reveals that Liz has found another job and ended things with her boyfriend, and Patricia has been reprimanded and is doing better.
7011"Magic Hassle"[4]June 16, 2014 (2014-06-16)YM0611HTBA
Roselle and her fiancé Peyman, owners of Sergio's Italian Garden in Las Vegas, are concerned about the rivalry between their longtime pianist Shanti and recently-hired magician Adam. The Mystery Diners discover that longtime waiter Jason is behind this rivalry: because he believes that both Shanti and Adam were taking away his tips, he pits them against each other by stealing their tips and scamming customers into giving him more tips. When some dishes are broken and Shanti is hurt, Roselle decide to take action. During the confrontation, Jason tries to defend his actions and blaming Shanti and Adam's fault for stealing his tips; Shanti and Adam get angry at him for setting them up. Charles doesn't believe Jason and point out that he started the feud between the two by stealing their tips for his own amusement. Roselle tires of Jason's excuses and has seen the evidence, so she fires him. In his exit interview, Jason admits he doesn't regret his actions: Shanti and Adam were only entertaining while they were feuding! Roselle and Peyman decide that to limit future feuds, Shanti and Adam should have separate work schedules. The narrator reveals that Jason no longer works in the restaurant business, and Adam and Shanti are on separate schedules and are no longer feuding.
7112"Heavy Lifting"[4]June 23, 2014 (2014-06-23)YM0612HTBA
Andrew and Larissa, co-owners of Protein House in Las Vegas, experience discrepancies with their supply of expensive protein supplements. The Mystery Diners go undercover and discover that manager Andre has instructed the baristas to put less protein powder in the smoothies so he can give away protein powder to some customers; he's also been recruiting customers for his training business and giving them free food as incentives. Worse, barista Sarah is rude to customers. At the confrontation, Andre is fired after accusing Charles of setting him up; in his exit interview, he says he'll take his clientele elsewhere. Sarah is given a second chance; in her exit interview she says the confrontation was her wake-up call to do better. The narrator reveals that Andre no longer works in the restaurant industry and Sarah has a friendlier attitude.
7213"The Italian Job"[4]June 30, 2014 (2014-06-30)YM0613HTBA
John, owner of Metro Pizza in Las Vegas, contacts Charles about a feud between his pizzeria and a bakery; the Mystery Diners reveal that his manager and his head pizza chef were behind the stress of the head baker, plus, the manager has been accepting bribes to kick a paying customer out of his seat and secretly stealing flour from the bakery to help his sister's restaurant. At the confrontation: the head pizza chef leaves upon recognizing Charles and the manager is fired. The narrator reveals that the former pizza chef and manager have found other work, the baker has been reprimanded and he no longer has problems with the kitchen.

Season 7 (2014)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
731"Going to the Dogs"[4]July 30, 2014 (2014-07-30)YM0701HTBA
The owners of Shades Bistro Front in San Diego discover discrepancies in their chicken and beef supply. The Mystery Diners show them that their head chef Clint has been stealing both meats and replacing them with dog food as revenge against the owners for letting the dogs be fed "people food." Worse, manager Alicia has been too busy running her own doggy-daycare to notice the theft, and waitress Genevieve brings her dog to work. At the confrontation, Clint and Alicia are fired. In his exit interview, Clint feels guilty about the thefts but insists that dogs should only eat dog food. The narrator reveals that the chef and former manager have found work elsewhere and that Genevieve, after being reprimanded, hired a pet-sitter for her dog.
742"Cocktail Fail"[4]August 6, 2014 (2014-08-06)YM0702HTBA
Sara, owner of The Compass in Carlsbad, California, fears that a rivalry between her two flair bartenders, Levi and Steve, is causing tension, negative reviews, and missing alcohol. The Mystery Diners discover that a disgruntled waitress, Andrea, was stealing tips from both bartenders, sending bad reviews from her cellphone, and breaking empty bottles to pit them against each other, hoping they would get terminated. In the confrontation, Sara fires Andrea after catching her trying to sabotage Levi and Steve, posting bad reviews, and arguing with Charles in defense of her actions. She remains unremorseful in her exit interview, stating that she'd been trying to alleviate the waitstaff's frustrations; she thinks Sara made a big mistake firing her and the waitstaff's tips will suffer because Andrea kept Levi and Steve and booted her. When Charles tells Levi and Steve of Andrea's scam, they decide to end their rivalry, realizing that they'd been acting out of frustration and should have suspected Andrea of sabotaging them. The narrator reveals that Andrea has found work elsewhere, Levi and Steve have called a truce and become friends, and Sara has implemented a tip-sharing policy for her staff.
753"Promotion Sabotage"[4]August 13, 2014 (2014-08-13)YM0703HTBA
Isabel and her boyfriend Todd, owners of Barrio Star in San Diego, dispute over which waiter they should promote to manager for their second restaurant in San Francisco: Cal or Mark. The Mystery Diners discover that their waitress, Jessica, was taking advantage of their dispute by sabotaging Mark because she still has feelings for him after their first date and doesn't want him to leave the restaurant. When Mark tells her to leave him alone, Jessica retaliates by voiding his customers' orders and is the direct cause of their complaints. During the confrontation, Isabel fires Jessica, telling her she's embarrassed by her behavior. In her exit interview, Jessica insists that she was getting back at Mark for humiliating her, but she's remorseful because she never intended to embarrass Isabel and Todd. Mark is warned not to mix personal relationships with business. The narrator reveals that Jessica found employment elsewhere, Cal has been promoted to manager and transferred to the Barrio Star in San Francisco, Mark has apologized and is next in line for promotion, and Isabel and Todd have implemented a "No Dating" policy in their restaurant.
764"Dueling Food Trucks"[4]August 20, 2014 (2014-08-20)YM0704HTBA
Rival San Diego food-truck owners Marko and Brett work together with Charles to investigate revenue loss in both their trucks. This was confirmed when two of their employees got carried away, taking a friendly competition into a feud. While one employee leaves upon identifying Charles Stiles during the confrontation, the other two workers are fired and the other one persuaded his boss to spare him while apologizing for not catching the action sooner. The narrator reveals that the three former employees of both trucks have found employment elsewhere and the remaining one has made amends with his boss.
775"Trademark Trouble"[4]August 27, 2014 (2014-08-27)YM0705HTBA
After fighting off a lawsuit over the rights to his signature item--the Torpasta--Damien, owner of Devine Pastabilities in San Diego fears someone within his business is trying to steal his creation, and notices inventory discrepancies involving his missing signature stands and bread. Charles and the Mystery Diners show Damien that his manager Seth had stolen his signature recipe and tried to sell Torpasta knockoff "Torpatty" as his own and blackmailed head chef Alfredo into helping him in this scheme. During the confrontation, Alfredo is spared when he is made aware of Seth's scam and returns to his job; Damien fires Seth for his actions. The narrator reveals that Seth has moved on to another job, Alfredo has been promoted to kitchen manager, and Damien is no longer missing inventory items.
786"Customer Concerns"[4]September 3, 2014 (2014-09-03)YM0706HTBA
Larry, owner of 730 South in Denver, feels that some of his customers have become too entitled. The Mystery Diners discover that the customers weren't misbehaving and were actually fine with sitting in different locations of the restaurant; but they find Larry's waitress Katrina trying to manipulate waiter Anthony into helping her stash a bag of hashbrowns against Larry's rules and fighting with hostess Mimi for refusing to help her by removing a Reserved sign from a table to seat a new customer. In the confrontation, Katrina claims that the customers were upset when their usual tables were taken; Larry points out that they were fine sitting in a new location. Charles mentions that the customers are angry with Katrina because she picked a fight with Mimi for doing her job. Larry confronts her for her behavior, but she gets angry and quits before he can fire her. In her exit interview, she says she wanted to make customers feel special. Larry praises Anthony for his good work. The narrator reveals that Katrina is working elsewhere and Anthony has been promoted to manager.
797"Heavy Metal Mess"[4]September 10, 2014 (2014-09-10)YM0707HTBA
Leah and Garrett, owners of the Toad Tavern in Littleton, Colorado, think their son Justin and his bandmates are more interested in their musical aspirations than their Toad Tavern jobs. The Mystery Diners confirm this and also find that waitress Christine is taking advantage of Justin's inexperience and the frustration of staffers who believe he's unqualified to be a manager by giving her friends free food and alcohol. In the confrontation, Christine is fired for her actions; in her exit interview she maintains she did nothing wrong and thought Justin should be fired for his negligence. Justin apologizes for his actions and is reprimanded and demoted to bar-back. Leah and Garrett promise that his band will get on the stage the right way if he can be serious about his job. The narrator reveals that Christine is working elsewhere and Justin has accepted his demotion and his more serious about his job.
808"Vicious Cycle"[4]September 17, 2014 (2014-09-17)YM0708HTBA
Lou, owner of Slice Works in Denver, notices a decrease in bicycle-delivery sales and an increase in delivery complaints. The Mystery Diners find out that serviceman Chris augments his regular routine with a bicycle tours job he didn't tell Lou about. Another serviceman, Jason, does his job properly but has trouble controlling his rage against motorists. In the confrontation, Lou fires Chris, who says in his exit interview that he prefers his bicycle-tour job. Lou reprimands Jason for his road rage and suspends him for a week. The narrator reveals that Jason has apologized and now rides his bike calmly and safely, and Chris was also fired from the bicycle-tour job after the boss there found out about his scheme.
819"Secret Pairings"[4]September 24, 2014 (2014-09-24)YM0709HTBA
Peter and his wife Delinda, owners of the Indulge Wine Bar and Bistro in Highlands Ranch, Colorado, are concerned about food costs after noticing discrepancies in wine and cheese costs. The Mystery Diners discover bartender Jeremy overpouring wine for customers and that manager Jessica and waiter Scot are more focused on their wine-tasting-event side business than their jobs at Indulge. When confronted, both Jessica and Scot are fired after they hand over their latest side-business pay and despite apologizing to Peter and Delinda. In their exit interview, neither was remorseful, claiming it was for the good of Peter and Delinda's business; Jessica adds that by firing Scot, they'd lost their valuable source of cheese knowledge. The narrator reveals that Jessica and Scot were unsuccessful at opening their own wine bar, and Jeremy has apologized for his actions and now serves just the right amount of wine.
8210"Vintage Scams"[4]October 1, 2014 (2014-10-01)YM0710HTBA
Jimmy, owner of Rockabillies in Arvada, Colorado, becomes concerned about a dip in sales, especially during his restaurant's summer vintage car show, and increase of customer complaints involving outside beer. The Mystery Diners find his manager Chad running a get-rich-quick scheme that's not only hurting his business but also forcing customers to pay an entry fee to look at vintage cars and inviting food vendors to operate in the parking lot. He also involved waitress Sabrina in his scam by claiming it was for Jimmy's benefit. They also find that another waitress, Rachel, ripping off the bar by selling customers beer from her own supply. When Jimmy confronts the trio, he fires Chad and Rachel. In his exit interview, Chad maintains that his actions were for the good of the car show and believes that Jimmy made a huge mistake firing him for it. Jimmy reprimands Sabrina, suspends her for a week, and makes her promise she'll let him know about future suspicious behavior. The narrator reveals that Chad and Rachel found other work.
8311"Partner in Crime"[4]October 6, 2014 (2014-10-06)YM0711HTBA
Ondrea, owner of the Black Rose Tavern in Los Angeles, notices multiple cash-register mistakes and inventory discrepancies, and wonders who's taking advantage of her generosity. The Mystery Diners show her that her business partner Frank has been taking her generosity for granted by conducting his own scams, and she confronts him. Frank claims the bar was losing money; Charles points out that Frank was the one behind the discrepancies by making unauthorized deals with brewing companies by covering up his crimes in using the cash register to delete inventory orders, stealing food that Ondrea meant for Salem (a musician she mentors), and promoting unauthorized music events under the guise that it was for her charity. Ondrea fires Frank and says she's ending their business partnership. In his exit interview, Frank maintains he did nothing wrong; it was supposed to be a good deed for Ondrea's business. The narrator reveals that Frank works elsewhere and that Ondrea's staff and Salem continue to appreciate her generosity.
8412"Cafe Coup"[4]October 6, 2014 (2014-10-06)YM0712HTBA
Anthony and Anna, new owners of Cafe Aldente in Studio City, California, is concerned about the staff from the previous owner practicing old policies. The Mystery Diners point to their manager Julia, who believes she should own the restaurant now; embittered at being outbid, she manipulates the staff to keep practicing the former policies, bribes unlicensed musicians to play in the restaurant, and has customers sign a petition to force Anthony and Anna to give Café Aldente to her. When they confront her, she defends herself with the believe that they're unqualified to be the owners. Charles points out that her selfish behavior makes her the unfit one, and Anthony fires her. In her exit interview, she says that Anthony and Anna will not last long in the restaurant and she'll buy it someday. The narrator reveals that Julia has been unsuccessful in constant attempts to purchase the restaurant and has received a restraining order. The staff continues to work for Anthony and Anna and no longer practices old policies.
8513"Daddy's Girl"[4]October 13, 2014 (2014-10-13)YM0713HTBA
Joe and Fran, married owners of Geppino's Sicilian Kitchen in Moorpark, California, hear customer complaints about stolen items. Joe's main suspect is McCall, a waiter who is dating their daughter Brianna who also works there. But doubtful Fran notes that "Mac" is extremely popular with female patrons. The Mystery Diners discover that the real thief is elderly part-time busboy Hal, who also drinks on the job. Mac is innocent of criminal wrongdoing, but cameras catch him letting a female diner kiss him and agreeing to go out with Mystery Diner Shelby after telling Brianna he had to study. Joe confronts Mac and Hal with Brianna present. Mac claims he and Brianna weren't exclusive; Hal claims Mac framed him. Joe fires Hal, then fires Mac for being a bad waiter and a "scumbag," and Brianna breaks up with Mac, telling her parents they did the right thing. The narrator reveals that McCall has been unable to reconcile with Brianna and that Hal is working at a supermarket (although he would later work as a Mystery Diner).

Season 8 (2014–15)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
861"Employee Discount"[4]October 13, 2014 (2014-10-13)YM0802HTBA
The owner of 55 Degree Wine and Link-n-Hops in Los Angeles believes discrepancies at both his wine shop and restaurant are somehow related. Link-n-Hops' bartender was using his employee discount to buy beer from the cashier at 55 Degree Wine that is also sold at the restaurant. The bartender would charge Link-n-Hops customers full price, under-ring the sale, pocket the difference, then later split the money with the cashier. During the confrontation, both employees are fired by the owner. The narrator reveals that the former bartender from Link-n-Hops and the cashier from 55 Degree Wine have found employment elsewhere. The owner no longer sells the same liquor at both shops.
872"Poaching Profits"[4]October 20, 2014 (2014-10-20)YM0803HTBA
The owner of Cookin' with Lenny Smokehouse in Chatsworth, California fears that someone on his staff is using restaurant supplies to operate a competing catering company, The Delicious Dish Catering Company. Charles brings his consultant Brooke Williamson, who reports that waitress Grace displayed little tolerance toward the customers during the investigation, which also revealed that manager J and Carlos, one of the cooks, were behind the catering project that used the restaurant's recipes. J and Carlos claimed they were trying to help out the restaurant, but the boss fired them. In their exit interviews, J and Carlos said they hope Charles Stiles is proud of himself for causing two innocent employees to be fired. The narrator reveals that the pair were unsuccessful at starting their own catering company. Grace was also terminated and has since apologized for her behavior.
883"Missing Memorabilia"[4]October 20, 2014 (2014-10-20)YM0804HTBA
When the owners of Fenders Moto Cafe and Brew Pub in Portland, Oregon notice that some of their valuable motorcycle memorabilia has gone missing, the Mystery Diners discover that the manager and waiter have been selling off valuable motorcycle memorabilia and scamming customers just to make money for themselves. When they are confronted, the owners intend to notify the authorities if the men don't come clean with their scam. The manager and waiter eventually confess to their scheme and are fired. The narrator reveals the former manager and waiter have moved on to new employment and all of the memorabilia has been recovered.
894"Robbed Kabobs"[4]October 27, 2014 (2014-10-27)YM0805HTBA
Ghaith and Tiffany, owners of Dar Salaam in Portland, Oregon, notice a discrepancy in supplies and suspect an Iraqi food cart that operates near the restaurant. They were right: their manager and a prep cook were supplying the cart with their food, including a Dar Salaam-exclusive dish called "mashi." Another prep cook is caught stealing onions for personal use. That one leaves in the middle of the sting, but Charles and the owners confront the other prep cook and the manager, who are fired. The narrator reveals that they found work elsewhere and the other prep cook has also been fired and has paid for the stolen onions.
905"Behind the Eight Ball"[4]November 3, 2014 (2014-11-03)YM0806HTBA
The owner of Uptown Billiards in Portland, Oregon asks Mystery Diners to investigate the social-media expert he hired when he suspects that he isn't doing his job. The Mystery Diners find out that the expert was letting his friends play for free using coupons meant for paying customers and that the bartender was hustling customers. The bartender is fired and the owner terminates the contract he had with the expert. The narrator reveals that the former bartender found employment elsewhere (in reality as a Roulette Dealer for corporate events at Uptown Billiards) and that the social-media expert still maintains his innocence.
916"Thanksgiving Thievery"[4]November 10, 2014 (2014-11-10)YM0801HTBA
The owner of Tavern on Main in El Segundo, California thinks someone on his staff is stealing donations meant for a food drive. He was right to be concerned: his busboy took a can of peaches to eat on his break, and his waitress is stealing and taking home donated items like wine and cupcakes because she thinks the homeless don't need those items, and the manager hasn't been paying attention and was ringing up bigger-than-instructed discounts. When the waitress and manager are confronted, the waitress is fired and the manager is reprimanded. In her exit interview, the former waitress maintains she did nothing wrong and thinks that the drive was designed to make her look bad; the narrator reveals that she found other work. The busboy returned all the peaches he stole, and the manager now pays close attention to the restaurant.
927"Food Cart Catastrophe"[4]November 17, 2014 (2014-11-17)YM0807HTBA
Rod and Linda, owners of à La Carts Food Pavilion in Portland, Oregon, hear complaints about the new on-site manager, and the Mystery Diners discover that the manager was charging a $10 cleaning fee, getting a free haircut from the salon cart, and instructing the maintenance man to steal supplies from a food cart to run her own burger stand. During the confrontation, the manager and maintenance man are fired. The narrator reveals that the former manager and maintenance man have found employment elsewhere.
938"Local Celebrities"[4]November 24, 2014 (2014-11-24)YM0808HTBA
The owners of Amalfi's restaurant in Portland, Oregon hear complaints that staff members are going too far with the digital shorts they produce to promote the restaurant. The Mystery Diners learn that two waiters cast in the shorts are taking new employees to the back to watch their videos. Worse, the manager feeds into their egos by letting them leave mid-shift to get supplies to make an unauthorized music video. In the confrontation, the manager is fired and the waiters are put on three-months' probation. The narrator reveals that the former manager champions the marketing campaign and the waiters continue to perform in the digital shorts after completing their job responsibilities.
949"Memorabilia Mayhem"[4]December 1, 2014 (2014-12-01)YM0809HTBA
The owner of Rock Island Cafe in Honolulu notices a drop in his restaurant's memorabilia sales. The Mystery Diners find his manager and one of his waitresses running their own get-rich-quick scheme by bringing items from home and scamming customers into buying them. During the confrontation, the owner fires both of them. The manager states in her exit interview that there's no way the memorabilia can be authenticated. The narrator reveals that the manager and waitress have found other work and the remaining waitress is training hard to become a manager.
9510"Deep Sea Delivery"[4]December 8, 2014 (2014-12-08)YM0810HTBA
The owner of Cha Cha Cha Salsaria in Honolulu wants Charles to investigate rumors of an unauthorized boat delivery service. The Mystery Diners discover that the manager and a cook are behind this and that a waitress has been giving food away illegally. At the confrontation, the owner fires the waitress but is moved by the plea of the manager arranging for boat deliveries to other areas and allows the delivery service to run, though wondering if she'll regret it. The narrator reveals that the former waitress has found employment elsewhere and has paid the owner for the stolen food. The manager and cook have made amends, and the boat delivery service is on a trial run and the owner hasn't regretted it.
9611"Hawaiian Club Crashers"[4]December 15, 2014 (2014-12-15)TBATBA
The general manager of the Hawaii Yacht Club in Honolulu responds to complaints about non-members at members-only dinner events that led to some members cancelling their memberships. The Mystery Diners show her that two of her waitstaff, Tony and Jordan, have been sneaking their friends into members-only events, consuming food and drink meant for guests, and stealing clothes from the club's gift shop. During the confrontation, Tony and Jordan are fired; in their exit interview, they're remorseful. The narrator reveals that they have found new work and that the other server and the doorman were commended for their loyalty and are training to be assistant managers.
9712"Fyre on the Beach"[4]December 29, 2014 (2014-12-29)TBATBA
The owner of Shore Fyre Grill in Honolulu notices discrepancies in sales and contacts Charles to investigate not only his store, but the surf shop next door. The Diners point to big problems with his male cashier who often interacts with the cashier next door by trading food for surfing-gear rentals and often leaves work to go surfing; then a female cashier comes to work intoxicated and gets a surf-shop worker to cover to her while she naps. At the confrontation, both cashiers are fired. In her exit interview, the cashier maintains she did nothing wrong and still has a hangover. Charles advises the owner to hard a word with the surf shop's manager about what happened. The narrator reveals that the former cashiers have found employment elsewhere, and the surf-shop worker was reprimanded by his manager and now is only focused on his job.
9813"Bad Credit"[4]January 7, 2015 (2015-01-07)TBATBA
When Chai, owner of Honolulu's Chef Chai, notices multiple ticket voids, the Diners discover that his manager has been forcing her waitress friend to void out customer bills for personal gain and telling other servers that the POS system is down to force customers to pay with cash so she can keep the money for herself. At the confrontation, the server says that she had been letting the manager void out checks under her code, which the manager denied. They're both fired and Chai warns them to leave the restaurant before he calls the police. In her exit interview, the former server says she never should have trusted the manager in the first place. The two had ended their friendship, Chai hired a new manager, and voided tickets were no longer a problem.

Season 9 (2015)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
991"Bowling for Dollars"February 4, 2015 (2015-02-04)TBAN/A
Bryan Alpert, owner of Corbin Bowling Center in Tarzana, California, hears complaints about rowdy customers; the Mystery Diners discover that manager Michael has been filming rowdy customers led by the wild Waleed, who assures him that his videos will promote Corbin Bowl. He uses inattentive bartender Taylor's car for one video and breaks one of its windows. After Waleed's group's wild antics drive away customers, Bryan drives out Waleed's group and confronts and fires Michael and Taylor. The narrator reveals that Michael has taken full responsibility for his actions and Taylor is still trying to collect reparations from Waleed for her broken car window and she's working somewhere else, and Bryan has hired a new manager.
1002"Deli Drama"February 11, 2015 (2015-02-11)TBA0.95[72]
The owner of Lenny's Deli in Los Angeles fears that his new head baker is taking artistic license with customer cake orders; he also mentions that he hasn't heard the best things about her from her previous employers. The Mystery Diners confirm the head baker's actions, but also catch the elderly manager conducting unauthorized, shady deals as confirmed by J.R., Charles' private investigator. At the confrontation, Lenny fires the head baker and strongly advises the manager to retire. The narrator reveals that the head baker hasn't been able to find another job, the manager has apologized for his actions and retired, and the owner has promoted one of his more-trusted bakers to head baker.
1013"Very Bad Bosses"February 18, 2015 (2015-02-18)TBA1.12[73]

The owner of a Culver City, California restaurant contacts Charles to do a reverse sting on the maltreating co-owner, her ex-husband. During the confrontation, the ex-husband tells Charles to stay away from his business and walks out. The narrator reveals that the restaurant has closed down, allowing the employees to find employment elsewhere. The owner has ended her partnership with her ex-husband and plans to open another restaurant at some point.

NOTE: This was the first episode where the restaurant's name was not used, at the owner's request.
1024"Barrel of Monkeys"February 25, 2015 (2015-02-25)TBA0.99[74]
Damian, owner of Doffo Winery in Temecula, California, contacts Charles after noticing missing wine barrels and discrepancies in barrel costs. Charles' private investigator Patrick had bought one of the barrels he marked from a furniture-store owner named Julio, concluding that the wine barrels are secretly being sold to him. The Mystery Diners discover his vineyard workers and his tasting-room manager conducting scams that involve selling the wine barrels to Julio (a friend of the tasting-room manager). One vineyard worker caught by Patrick flees the scene while Damian confronts the other one and the tasting-room manager; he fires them and orders them to find their co-worker and tell him he's fired as well. The narrator reveals that the former tasting-room manager and the two vineyard workers have found new employment in the area and Julio was contacted by the authorities and has just finished making reparations for his involvement in the scam.
1035"Red Hot Mess"March 4, 2015 (2015-03-04)TBA0.88[75]
Sonny and Sage, owners of Hot Red Bus in Alhambra, California, contact Charles after hearing rumors that their restaurant is open on the one day it is supposed to be closed. The Mystery Diners report that Sonny's brother Pip, whom he recently fired for being useless, is running a makeshift Indian restaurant with Hot Red Bus' manager and head cook that involves imported versions of the restaurant's upcoming special sauce as confirmed by Charles' private investigator Patrick. At the confrontation, Sonny and Sage fire the manager and head cook after claiming that they tried to take away selling the first special sauce in America from them. In their exit interview the former workers claim they were fired because of a family feud. Sonny tells Pip to never return to the restaurant; Pip counters that Sonny bringing the special sauce was like him going back to England to say he invented barbecue sauce. The narrator reveals that the former manager and head cook weren't successful at starting their own restaurant and that Pip's parents scolded him and he apologized to Sonny for his actions, and Sonny and Sage are preparing to open a pop-up restaurant with their special sauce.
1046"Private Chef Sting"March 11, 2015 (2015-03-11)TBA1.03[76]
Nico Santucci, owner of Capo's Speakeasy as previously seen in "My Brother's Keeper," contacts Charles again, this time to help him with a personal problem at his new home in Los Angeles. Nico and his brother have been getting along fine; the real problems lie with his housekeeper and her boyfriend who works as his personal chef. The housekeeper has been secretly stealing money from Nico's guests to pay for her boyfriend's therapy after his accident. At the confrontation, Nico fires them both. The narrator reveals that the couple have ended their relationship and that some of the loyal staffers at Capo's Speakeasy have been transferred to Nico's house.
1057"Mystery Wedding"March 18, 2015 (2015-03-18)TBA1.05[77]
Kristy and Sarah, owners of Moviesets in New Orleans, are concerned about property damage and theft at their prop-house-turned-event-center. Charles sends Mystery Diners Rob and Ingrid to pose as a couple planning their wedding. Charles' private investigator Elliot has also rented some property from Moviesets. The Mystery Diners discover that event manager Kayla has not only the space for three different events simultaneously with her assistant event manager Toby helping out in the set-up, but she'd also been conducting her own side business with a caterer known for his shaky reputation. The owners confront and fire Kayla, who fumes that Charles had no right to come in and tell the owners how to run their business. The narrator reveals that Kayla and Scott have attempted their own event-planning business and that Tony was also terminated and has apologized for his involvement.
1068"Repeat Offender"March 25, 2015 (2015-03-25)TBA1.18[78]
Cara, owner of two New Orleans restaurants--Toast and Tartine--is concerned about an unhealthy competition between them. She's surprised when Charles and his private investigator Patrick that one of her Toast waitresses is Dee Dee from an earlier episode, "All in the Family." When she, the manager of Toast, and the female manager of Tartine are confronted and Dee Dee remembers Charles, Cara fires the Tartine manager for her behavior and spares the Toast manager. Dee Dee apologizes for not admitting that she was previously fired, comments that she did nothing wrong this time, and is suspended. The narrator reveals that the Tartine manager found employment elsewhere while still claiming that her actions were in the best interest of the restaurant. Dee Dee found a part-time job during her suspension and has continued to repent for her previous actions.
1079"Too Many Tourists"April 1, 2015 (2015-04-01)TBA1.34[79]
The owner of Marigny Brasserie in the French Quarter of New Orleans notices an influx of rowdy tourists at his bar for locals after he has recovered from a heart attack. He suspects that his manager's involved, but the Mystery Diners show him that his female bartender and her friend are behind the whole scam. The police nearly arrest the owner for the rowdy, drunken tourirst, but Charles comes to his aid and explains that the drunks started the melee and they're arrested and removed. The owner then confronts both his bartender and the manager who failed to notice the scam. The bartender is fired and is seen being arrested and taken away by police while claiming she was trying to improve the business; her friend (and scam partner) was given a restraining order to keep 50 ft. away from the restaurant at all times. The manager's position was awarded to someone else even after he was proven to not be involved in the scam; the owner's health improved, and the rowdy tourists kept their distance from his establishment.
10810"The Spoils of Victory"April 8, 2015 (2015-04-08)TBA1.03[80]
Daniel, owner of Victory in New Orleans, hears rumors that his restaurant's signature cocktail is being served at other bars. He also discovers that a drifter has been squatting in his restaurant at night. The Mystery Diners and Charles' private investigator Patrick show Daniel the rumors are true: the bartender is serving his cocktail at another bar she works at, and his manager knows the man and has been letting him sleep at the restaurant after it closes. Even worse, the manager throws parties in the VIP room when local celebrities visit and charges customers to join in. At the confrontation, Daniel fires both the manager and the bartender. The narrator reveals that the former manager and bartender maintained that they did nothing wrong. The nameless drifter hasn't squatted at Victory since the taping of this sting. Daniel is happy to report that business is back to normal at Victory.
10911"Cabin Fever"April 15, 2015 (2015-04-15)TBA1.17[81]
The owners of Gateway Restaurant and Lodge in Three Rivers, California, near Sequoia National Park, hear complaints about unauthorized parties taking place inside their vacant cabins. The Mystery Diners show them why with their night manager, the housekeeper, and a waiter throwing parties in addition to stealing alcohol and toiletries. They even let the guests to drive the owners' new limo under the influence of alcohol. The waiter escapes into the woods during the confrontation, but the owners bring the night manager and the maid before Charles, fire them, and instruct them that if they see the waiter, they should tell him he's fired. The narrator reveals that the former night manager and housekeeper have found new work elsewhere and the waiter has never returned to collect his final paycheck.
11012"Train Robbery"April 22, 2015 (2015-04-22)TBA1.03[82]

The owner of Fillmore and Western Railway in Fillmore, California is concerned about missing supplies and rumors of unauthorized passengers during his train's dinner theater service. While using the caboose as the control room with a cover-up from the owner that it is under maintenance, Charles makes use of a remote-operated drone and plants his private investigator J.R. on the train as a passenger. The Mystery Diners show him that he has a right to be concerned thanks to an incompetent conductor, a female train manager who has been sneaking her friends in the train past the incompetent conductor, and his head chef secretly stealing his meat to help his brother save his nearby restaurant from foreclosure. During the confrontation, the train manager and head chef are fired and are told to get off his train and walk back to the station with their friends. The narrator reveals that the former train manager has moved away from Fillmore. The former head chef and his brother have apologized for their actions where reparations are underway. The conductor was also terminated and replaced with a more competent one.

Note: This is the first episode since the season aired that no investigative work related to the problems was done by the private investigators.
11113"Dusting for Prints"April 29, 2015 (2015-04-29)TBAN/A
After noticing over $4,000 missing from her office safe, Fuzion's owner Keeli Scott Lisack in Huntington Beach, California suspects that one of her managers is responsible. With help from Charles' private investigator Patrick, the Mystery Diners finds bigger trouble when a fingerprint match through one of Patrick's machines confirms that one of her waiters was stealing from her with the restaurant manager's help by leaving his cellphone hidden in an office plant to tape Keeli entering the combination to her safe so they can steal from her later. She confronts the men for the deed. When the manager states that he has a unique voice to the one that was heard during the robbery, Patrick states that he has the technology to compare the voices. Keeli has them listen to her voice as she gives them an ultimatum to return the money they stole from her safe or face criminal charges. Until then, they are fired. The former manager's exit interview still has him claiming that he has a unique voice while pointing out that he didn't steal anything from Keeli. The narrator reveals that the former manager and waiter were contacted by the authorities and they have cut a deal to return the money they stole from her safe. The other two managers are still working at Fuzion; they take turns monitoring the restaurant section.
11214"Millions Gone Missing"May 20, 2015 (2015-05-20)TBAN/A

Mystery Diners counts down the series' Top 10 greatest moments in catching employee theft involving stolen food, alcohol, supplies, and money:

  • At #10 is "The Tipping Point."
  • At #9 is "Thanksgiving Thievery."
  • At #8 is "Fraternity Disorder."
  • At #7 is "Secret Sauce."
  • At #6 is "Heavy Lifting."
  • At #5 is "Going to the Dogs."
  • At #4 is "Sleeping on the Job."
  • At #3 is "Boss Hog."
  • At #2 is "My Brother's Keeper."
  • At #1 is "Catch of the Day."
11315"Sneakiest Schemes"May 27, 2015 (2015-05-27)TBAN/A

Mystery Diners counts down the Top 10 craziest schemes caught on videos from operating unauthorized businesses to raising money for bogus charities, having people pose as celebrities, faking injuries, and even creating fake employees.

  • At #10 is "Catering on the Side."
  • At #9 is "Night Shift."
  • At #8 is "Fyre on the Beach."
  • At #7 is "Vicious Cycle."
  • At #6 is "Getting a Leg Up."
  • At #5 is "Money on the Side."
  • At #4 is "Food Truck Fiasco."
  • At #3 is "What a Drag."
  • At #2 is "Where's the Beef?"
  • At #1 is "Cooking the Books."

Season 10 (2015)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
1141"Partner Problems"June 3, 2015 (2015-06-03)TBAN/A

A former client of Mystery Diners, Jamie Alba of Sisley Italian Kitchen from "Cooking the Books," contacts Charles to help determine if he should invest in a failing Torrance, California restaurant, Industry Sports Bar & Grill. The restaurant's owner, James Mercado, sees nothing wrong until he discovers that his restaurant is riddled with cockroaches and dead mice, his staff buys prepared frozen food from grocery stores, and nobody checks the expiration dates on their food supplies, and the dishwasher was working as the cook because the previous one had just quit. Jamie has seen enough: stating that James' restaurant has too many problems, he leaves. After seeing all those problems, James vows to Charles that he'll fix them; Charles suggests that he get a bank loan and he agrees. The narrator reveals that Jamie and James have gone their separate ways since the taping of this sting, James' loan application was rejected and the restaurant was forced to close down for good, and most of his staffers found employment elsewhere, but James has vowed to continue fixing his problems and reopen his restaurant in the next year.

NOTE: This is the first episode in which no employees were confronted.
1152"Art Show Sting"June 10, 2015 (2015-06-10)TBAN/A
Patricia, curator of a Los Angeles art gallery, notices discrepancies with the catering company she uses to cater her art shows. The Mystery Diners discover that the catering staff eats the food prepared for guests, and that her assistant curator Michael had been conducting art scams with his friends by badmouthing the other artists to help his struggling artist friends; he also steals wine meant for guests and gives it to his friends. Patricia confronts and fires Michael on the spot and informs him that his friends are no longer welcome at her gallery shows. The narrator reveals that Michael was unsuccessful at curating his own art exhibits. Patricia has apologized to her caterer, who has fired his troubling employees.
1163"Young Blood"June 17, 2015 (2015-06-17)TBAN/A
The owner of Harvey's Steakhouse in Huntington Beach, California notices a decline in his restaurant's older customers and an increase of customer complaints of loud music. The Mystery Diners discover that his manager is behind this: he, the waitress, the bartender, and the hostess are all hosting a loud rave out on the patio. Worse, the manager's friend hacks into the security system to replace the current footage with the previous night's, as Charles' private investigator Elliot confirms. Charles has enlisted his rehabilitated Mystery Diner Hal (whom he'd previously busted in "Daddy's Girl" and offered to help him find another job) to book a 75th-birthday party and had a hard time following Charles' orders. When one of the elderly customers suffers what appears to be a heart attack outside the restaurant and is taken to the hospital, the owner has had enough and confronts the manager. The manager tries to defend himself, claiming the restaurant needs younger customers, but the owner chides him to hope the customer pulls through, then tells him he's fired and his rave is permanently banned from Harvey's Steakhouse. In his exit interview he hopes the customer survives. The narrator reveals that the former manager has apologized for his actions; all other employees involved with the rave were terminated and replaced; the elderly customer had only had an anxiety attack and returned home the next day; and Charles has decided to give Hal yet another chance in the future. Raves are no longer a regular occurrence and the senior customers are always welcomed at Harvey's Steakhouse.
1174"Backdoor Bootlegging"June 24, 2015 (2015-06-24)TBAN/A
The owner of Weiland Brewery in Long Beach, California contacts the Mystery Diners after noticing discrepancies with his beer supply. The Mystery Diners discover his bartender and his manager are behind it; Charles' private investigator Patrick managed to put a tracking device on a van operated by the manager's friend during his stakeout. Meanwhile, waitress Gia tried to sabotage a waiter who was recently named the winner of Weiland Brewery's "Employee Incentive Program" by throwing away the food. When the bartender and manager are confronted, the owner fires them and Charles says the van in question is about to be intercepted by police. The narrator reveals that the former bartender and manager have been contacted by the authorities, Gia has apologized for her behavior, and the waiter has yet to lose the "Employee Incentive Program."
1185"Extracurricular Activities"July 1, 2015 (2015-07-01)TBAN/A
Arthur and Maria, owners of The Real Food Academy in Miami Shores, Florida, are concerned that their cooking instructors are going off-curriculum and cooking with non-organic food. The Mystery Diners discover that Murray, their cooking instructor from New Zealand, is not only going off-curriculum but also stalling his class by hiring his own camera crew to film his own online show, "The Cooking Kiwi," while selling his own brand and sending his assistant instructor Julie to a store to buy non-organic food, as Charles' private investigator Elliot confirms. Both are confirmed and Charles is recognized; Murray is fired. In his exit interview he doesn't regret his actions and he mentions that he's available to have any Food Network executives sponsor his project. The owners confront Julie and tell her they'll discuss her future another day. The narrator reveals that Murray was unsuccessful at making "The Cooking Kiwi" a household name, and Julie was terminated for her role in the online show. The other instructors, Christina and Maria, were proven to be loyal members of The Real Food Academy.
1196"Hamburger Burglar"July 8, 2015 (2015-07-08)TBAN/A
The owners of Latin House in Miami suspect that someone at their off-site warehouse is giving away the recipes to their award-winning hamburgers; the Mystery Diners discover that their manager and delivery serviceman are actually behind this. They were caught selling their burgers and recipe to competing food trucks and making money on the side, as Charles' private investigator Elliot confirms. The male owner suspects that his mother Chachi, who speaks Spanish and manages the warehouse, gave away a tray of burgers to a woman after Elliot's stakeout. At the confrontation, the owners fire the manager and serviceman, who say in their exit interview that the owners didn't let them explain themselves and blame Chachi for shouting at them in Spanish. When the female owner confronts Chachi, she explains in Spanish (her husband translates) that the woman is from a local church and was hosting a charity picnic. The narrator reveals that the former manager has moved away from Miami, the former delivery serviceman has found employment elsewhere, and Chachi continues to forgive the owners for thinking she was a suspect while continuing to be a loyal worker.
1207"Unhappy Hour"July 15, 2015 (2015-07-15)TBAN/A
The owner of Moreno's Cuba Cafe and Riviera Hotel in Miami Beach, Florida (who once toured with Madonna) believes his staff is sneaking friends into the hotel's free happy hour. The Mystery Diners discover that his bellhop and bartender are running a scam and ripping him off, and Charles' private investigator Patrick catches the bellhop stealing room keys and selling them to tourists who don't stay at the Riviera Hotel for extra cash. When both are confronted, the bellhop claims that it was for the owner's performances. The owner fires them, comparing their plot to organizing a concert. The narrator reveals that the former bellhop and bartender have moved on to other work and the assistant hotel manager now keeps all hotel-room keys in a locked drawer.
1218"Missing Links"July 22, 2015 (2015-07-22)TBAN/A
The general manager of Emerald Hills Golf Course in Hollywood, Florida fields complaints about non-members playing for free. The Mystery Diners discover serious problems with the bagboy, who is in the PGA Apprentice Program, and their beverage-cart girl, the daughter of one of the general manager's friends. The bagboy was sneaking his friends into the golf course for free and the beverage-cart girl is revealed to be part of a legacy scam, selling her own beer to non-members for cash only and taking profits; she was taught this by the person who trained her. Also, Charles' private investigator Patrick confirms that the restaurant waitress is getting two of the employees free meals by using the deactivated accounts of deceased members; Charles states that this is a federal crime. After the rowdy non-members take a golf cart and drive it recklessly into the water, which Charles calls the most reckless behavior he's seen in over 20 years of doing this, the general manager confronts all three, fires them, and orders them off the property. When the former beverage girls asks if he'll tell her father, he states that he'll think about it. In his exit interview, the bagboy expresses remorse for his actions because they might have cost him his only chance to join the PGA. The general manager thanks Charles for his help and takes him to play golf as long as he doesn't crash any golf courses into the pond. The narrator reveals that the former beverage girl, bagboy, and waitress have moved on to new employment and all club computers were updated with a firewall and security software to keep deceased members' deactivated accounts inaccessible.
1229"History Mystery"July 29, 2015 (2015-07-29)TBAN/A
The owner of Old Vinings Inn in Vinings, Georgia hears rumors of unauthorized Civil War tours taking place inside his historical restaurant. The Mystery Diners discover that one of his waiters is behind the whole scam with a friend of his who knows nothing about the Civil War (i.e., saying the Civil War started in Atlanta when the first shot was fired at Fort Sumter or claiming that Abraham Lincoln was at the hotel before it existed). Charles' private investor Elliot, who is familiar with Civil War history, has caught the waiter bringing in packaged food and ruining the wines by putting vinegar in them. The owner confronts the waiter and fires him on the spot. Before leaving, he tells the waiter to inform his friend that his Civil War tours are no longer welcome at his restaurant. The narrator doesn't reveal what happened to the waiter afterwards, but he did mention that since the taping of this sting, the owner was no longer having problems at his restaurant.
12310"Red Ink"August 5, 2015 (2015-08-05)TBAN/A
The owner of the Anchor Bar and Tattoo in Atlanta notices a drop in food and tattoo sales. The Mystery Diners discover that his manager and the food truck's prep cook are running a scam to rip off the owner. Charles' private investigator Robin confirms that they were keeping the Anchor Bar and Tattoo open after hours with a friend of the manager and giving away free food, his bartender is seen taking breaks to get another tattoo, and the tattoo artist is bartering tattoos for alcohol. The owner confronts and fires his manager, and the food-truck manager is made aware of his prep cook's involvement in the scam. The narrator reveals that the former manager maintains that his every decision was in the restaurant's best interest. The food truck's owner has terminated his prep cook and replaced him, the unauthorized tattoo promotion has been discontinued, and sales in the restaurant, food truck, and tattoo studio have returned to normal.
12411"Tour Bust"October 7, 2015 (2015-10-07)TBAN/A
Danny and his son Danny Jr., owners of Star Cafe and Star Coaches in Atlanta, are concerned about missing food in their kitchen and a rise in fuel expenses on their buses; they suspect one of their senior bus drivers. For the sting, Mystery Diner Jamie poses as Charles' private investigator Robin's son, who wants one of the party buses for his birthday party. The Mystery Diners discover that one of the bus drivers, Brian, is actually doing his job. But Robin confirms that booking agent Angela, bus driver Sam (a friend of the owners), and prep cook Joseph have been running a side business behind their backs: stealing food and alcohol, booking unauthorized events, and putting extra miles on the bus. Sam is also going off-schedule by picking up people and running a side business. When Angela and Sam are confronted, they are fired and banished from the property. In his exit interview, Sam expressed remorse for his actions in betraying their friendship. Danny Sr. and Danny Jr. take the bus to pick up the people who were dropped off at the pizza parlor while planning to fire Joseph. The narrator reveals that Angela has retired, Sam has continued to apologize for his actions, and Joseph has been terminated and started working at another restaurant.
12512"Skating on Thin Ice"October 14, 2015 (2015-10-14)TBAN/A
Joe and Shauna, owners of Epic Rollertainment in Murrieta, California, contact Charles after noticing missing food and merchandise. The Mystery Diners discover that their manager, the restaurant cashier, and two of the skate-rental workers, are throwing an unauthorized skating party after the manager closes down the rink 45 minutes early and takes a cover charge at the door, and during the party the restaurant cashier was drinking on the job, displaying disrespect for her employers. The manager leaves the bank-deposit bag exposed, and Charles' private investigator Elliot reveals that not only do two partygoers steal skates from the rental counter, but they also go to the office to try to steal the money. After Shauna says she can't watch anymore, all three kick the partygoers out of the rink and Joe confronts the thieves and orders them to give back what they stole or he'll call the police. They do and he bans them from Epic Rollertainment. He then rounds up the employees to be confronted by Charles; all four are fired and forbidden to ever return, and all other problem employees are terminated, while the remaining ones were given bonuses for their loyalty. The skate thieves were arrested. No more unauthorized skating parties ever happened at Epic Rollertainment.
12613"Drive-Thru Drama"October 21, 2015 (2015-10-21)TBAN/A
The owner of the fast-food restaurant B-Man's Teriyaki and Burgers in Azusa, California becomes suspicious when he notices a drop in customers. The Mystery Diners find that his manager and drive-thru cashier have been pulling scams and being rude to customers. The manager refuses his services because he believes the customers are ruining the environment; Charles' private investigator Elliot reveals that customers are being charged extra for napkins and to-go bags. The drive-thru cashier is caught pocketing money by utilizing a "Pay It Forward" scam. When the manager and drive-thru cashier are confronted, the drive-thru cashier is fired and the manager is suspended for a week. The narrator reveals that the former drive-thru cashier has found work at a competing fast-food chain, and that the manager is now following the rules while remaining committed to saving the environment and has started a recycling program at the restaurant.
12714"Family Feuds"October 28, 2015 (2015-10-28)TBAN/A

The Mystery Diners count down the Top 10 favorite family feuds from dishonest siblings, thieving spouses, and dysfunctional families caught on tape.

  • At #10 is "Bringing Down the Haus."
  • At #9 is "Grumpy Tom."
  • At #8 is "Mexicali Blues."
  • At #7 is "Red Hot Mess."
  • At #6 is "Security Issues."
  • At #5 is "Heavy Metal Mess."
  • At #4 is "Managing Disaster."
  • At #3 is "Crazy Hearts."
  • At #2 is "Hamburger Burglar."
  • At #1 is "All in the Family."

Season 11 (2015–2016)

No.
overall
No. in
season
TitleOriginal air dateProd.
code
U.S. viewers
(millions)
1281"Street Vendor Violation"November 4, 2015 (2015-11-04)TBAN/A
The owners of Supperclub in Hollywood, California contact Charles after noticing lackluster dinner sales and a dip in bottle services. The Mystery Diners discover that the manager is running a scam with his girlfriend and one of her friends by buying bottle from a liquor store, bringing them into the club, and selling them for half the price. Also, one of the bottle-service girls believes she's not getting enough money and is working with a sausage vendor (who was told not to end outside the club) to make up money, causing the poor dinner sales. After the manager cancels a table reservation to let his girlfriend sell a bottle, the bottle-service girl furiously kicks a tray full of drinks and gets into a heated argument with the manager. When the manager and the bottle-service girl are confronted by their bosses upon breaking up the argument while also telling the unidentified sausage vendor for the final time to leave the property, they are brought before Charles while the customers outside watch. The bottle-service girl throws a tantrum and storms off, claiming that she can get a better job at any other club in Hollywood, while the manager is fired. The customers waiting outside express their displeasure on the two ex-employees as they leave and praise Charles for getting rid of them. The owners then take Charles into Supperclub to treat him to the dinner services as the customers continue to cheer. The narrator reveals that the former manager still maintains that he did nothing wrong. The former bottle-service girl has apologized for her actions. The unidentified sausage vendor has not returned. The bottle services and dinner sales went back to normal.
1292"From Russia Without Love"November 11, 2015 (2015-11-11)TBAN/A
Joey Shay, an aspiring restaurateur from Los Angeles, asks Charles to investigate Russian chef Yanni, with whom he wants to go into business, before he invests his life savings in a new Russian-Mexican fusion restaurant he wants to call "The Russican." He also tells Charles he's suspicious because he and the waiters aren't allowed in the kitchen. Charles tells Joey that they will run the sting at the next pop-up event, to be attended by some investors. The Mystery Diners discover that Yanni and his manager wife Bella are conducting a scam to rip off Joey and the other investors; and Russian Mystery Diner Eva discovers that Bella doesn't know the Russian language. Yanni and Bella are shown to be in cahoots with head investor Travis, and female prep cook Olga (Bella's cousin) is sent to buy to-go orders from local Russian and Mexican restaurants before prepping them in the kitchen with bartender Troy's help, as confirmed by Charles' private investigator Stephanie, who found no Russian records of Yanni or Bella at the start of the sting. When Bella, Yanni, and Travis are confronted, Bella mistakes Charles for a KGB agent, which further confirms she isn't Russian, as the KGB went defunct in 1991, and she and Yanni come clean about not being Russian after the evidence of them not speaking Russian is revealed upon Joey seeing everything. Joey informs them that their partnership is over and plans to call the police on them. Charles tells Joey that he already did and they've just arrived. The police arrest the three; Olga and Troy are also arrested. The narrator reveals that Yanni, Bella, and Travis are currently being prosecuted. Although accomplices in the scam, Olga and Troy cooperated with the authorities upon their arrest and will receive reduced sentences. Despite these discouraging events, Joey remains optimistic and still plans on opening his own restaurant in the near future.
1303"Steals on Wheels"November 18, 2015 (2015-11-18)TBAN/A
In Pasadena, California, The Homebound Meal Delivery owner Dr. Cynthia Clark contacts Charles after receiving several customer complaints. While setting up a bait house operated by Mystery Diner Hal, the Mystery Diners discover that Chris, one of the drivers, is the direct cause of the customers' complaints including that from an elderly customer named Mary. He has been spending too much time at the home of one customer and being late on his deliveries. Anna, the other driver, is efficient and has never had a single customer complaint, but Charles' private investigator Patrick confirms that she has a DUI violation against her and reveals that John, the chef, is seen stealing from the other businesses operating at the communal kitchen. At the confrontation, Cynthia fires John on the spot and reprimands Chris and tells him to keep his conversations with customers to a minimum. The narrator reveals that John had started making reparations to the other businesses he stole from in the communal kitchen, Anna has apologized for not being honest about her DUI and has never had another traffic violation, and Chris has been focused on his deliveries and keeping his conversations to five minutes, and all of her customers have been receiving their meals on time.
1314"Secondhand Scam"November 25, 2015 (2015-11-25)TBAN/A
Luca Riemma, owner of Riemma Kitchen Warehouse in Los Angeles, asks Charles after customers complained about finding food inside factory-sealed appliances they'd just purchased. The Mystery Diners discover bigger problems when the security guard sneaks his triplet brothers in after closing hours to make muffins with the warehouse appliances for their "Three Brothers Bakearama," as confirmed by Charles' private investigator Melissa. Just before the confrontation, Luca throws the brothers' freshly-baked muffins on the ground. During the confrontation, the security guard asks Luca about partnering with his business, but Luca refuses and fires him and tells him and his brothers to get out of his warehouse. The narrator reveals that the former security guard has devoted all of his time and energy into his bakery business, but he and his brothers haven't found a new location for "Three Brothers Bakearama."
1325"Unhappy Holidays"December 2, 2015 (2015-12-02)TBAN/A
The owner of Smokin' Barrel in Hoboken, New Jersey contacts Charles after noticing a decline in sales every holiday season. The Mystery Diners reveal that his manager is running a bogus charity with a girl dressed as a street Christmas elf who happens to be her friend. They also witness this elf being rude to Mystery Diner Elliot, who is posing as Santa Claus, and catch her and the manager splitting the money from their scam. Also, Charles' private investigator Dennis (who used to work for a Brooklyn precinct of the New York City Police Department) reveals that the waitress was badly affected by the manager's charity scam and had been secretly stealing toys for her own son from a charity the owner has been running; Dennis also informs Charles and the owner about the waitress' unpaid parking tickets. When the manager and waitress are confronted, the manager is fired for her scam the owner orders her to leave the restaurant before he calls the police; in her exit interview she says that she wasn't doing anything wrong. The waitress apologizes for not admitting the fines and she stole the toys because the manager's scam keeps her from getting enough tips to pay for Christmas presents for her son. The owner spares the waitress upon issuing a final warning: she should come to him if she ever ends up in such a bind again. The narrator reveals that the former manager still maintains that the donations were to go to a legitimate charity, the street elf was issued a restraining order, the owner has helped the waitress pay her fines and buy her son's Christmas gifts; and sales at Smokin' Barrel have returned to normal.
1336"Comic Book Caper"December 30, 2015 (2015-12-30)TBAN/A
Vlane Carter, owner of the comic book-themed restaurant Action Burger in Brooklyn, New York and the creator of the Bio-Sapien comics, contacts Charles after some comic books go missing. Thanks to Charles' private investigator Dennis, they discover that the female worker portraying Bellona (a Bio-Sapien character) was behind the sales of some of the comics while taking advantage of the manager who alongside the other staff members have been debating with the customers about who's a better superhero. During the confrontation, the Bellona actress is fired for her actions. She mentions in her exit interview that she wouldn't give the Bellona costume back to Vlane. The manager apologizes for his negligence and Vlane spares him from termination and puts him on probation. Vlane thanks Charles for his help and plans to create a meal that will be named after him. The narrator reveala that the former Bellona actress was contacted by the authorities and is in the midst of making reparations. All employees were reprimanded and no longer engage in debates with the customers about who is a better superhero. A new actress was hired to portray Bellona. No more comic books are going missing again at Action Burger.
1347"Vicious Valets"January 6, 2016 (2016-01-06)TBAN/A
In Brooklyn, New York, Breuckelen Colony's owner Kitty contacts Charles after hearing complaints about her valet service with Vic's Valet. Charles' private investigator Daniel reveals that the two valets from Vic's Valet don't have a permit to work at the restaurant. Upon calling up Vic's Valet to learn about when the contract for the valet service ends, Kitty learns from Vic that her manager had already terminated their contract. Kitty tells Vic that she will rectify this when they meet in three days. Mystery Diners Daniel and Jamie discover that the valets are not doing their jobs. They are parking cars in locations away from the restaurant where parking is prohibited and running an unauthorized car washing service. It's also revealed that the valets are actually removing tickets issued by the metermaid when they parked them next to fire hydrants. The matters are made worse when Kitty learns that the manager is the one behind the scam and is responsible for the rising-water costs at the car-wash station. When the manager is confronted after one of the cars was towed away, Kitty fires him right away for this actions and has plans to notify the authorities on him. The former manager in his exit interview thought he was doing a good deed for Kitty's business while stating the car wash service was a "visionary thing". Kitty thanks Charles for his help and plans to rectify what happened with the contract to Vic's Valet. The narrator reveals that the former manager has not returned the Mystery Diners' calls to him. The two valets were terminated from Vic's Valet. The car-washing servicemen have not returned. Kitty rehired Vic's Valet to handle the valet service.
1358"Venue Vandals"January 13, 2016 (2016-01-13)TBAN/A
Manny of the Spanish Potato Grill in Brick Township, New Jersey is concerned about vandalism and missing items at his new restaurant location which is currently under construction. The Mystery Diners discover that the sous chef (who Manny has butted heads with) is seen making new deals to open his own restaurant with a realtor as revealed by Charles' private investigator Daniel. The hostess was lying about not having any openings to the restaurant and pulled the fire alarm, making the people panic. The waiter is caught vandalizing the place and breaking vases while taking an unopened box. Daniel is able to catch the waiter trying to leave the scene and arrest him. Bringing him back to the Spanish Potato Grill, Manny collects the hostess and chef to confront all three of them. During this confrontation with Daniel lingering by to be ready to take the waiter to the arriving police car, Manny gets angry at the sous chef as Stiles had to keep Manny from attacking him. The hostess claimed that she smelled smoke and thought there was a fire. Stiles disagrees with her claims by pointing out that he didn't see any smoke coming from inside the restaurant and called her out for playing a cruel joke on the customers by pulling the fire alarm. The hostess, sous chef, and waiter are all fired and told to get off the property. Manny then plans to serve dinner to Charles. The narrator reveals that the former sous chef has lost his lease on the building he acquired and has been unable to secure a new location. The former waiter was contacted by the authorities and has returned the items he stole. The former hostess still maintained no wrong-doing and has moved on to new employment. Manny has opened up his new location for another Spanish Potato Grill.
1369"Lobster Looting"January 20, 2016 (2016-01-20)TBAN/A
Richard and Marilyn, sibling owners of Langosta Lounge in Asbury Park, New Jersey, contact Charles after noticing a discrepancy in their lobster supply. The Mystery Diners discover different things happening. The manager is seen having her own order of lobsters at the bottom. Even though efficient with her job, the waitress is seen giving out swimsuits to female customers in to-go bags while in cahoots with the cashier of the swimsuit shop (which Marilyn owns as part of their property) with the purchasing being cash-only. The waiter is talking negatively about the consumption of lobsters and is seen stealing lobster traps from the marina as confirmed by Charles' private investigator Dennis who also mentions about the penalty of stealing lobster traps. When all four are confronted, the waiter claims that he was preserving the lobster population. The waiter is fired and the waitress and cashier are let go from their employment. Before Richard and Marilyn can decide what to do about the manager, they see footage of the former waiter fleeing to the beach in his latest attempt to preserve the lobster population leading Charles to run to the beach to stop him with Dennis right behind him. They succeed in stopping him. Richard states that he is at a loss of words for what he saw and Marilyn orders the former waiter to leave the property with Dennis escorting him away possibly to hand him over to the police. Richard and Marilyn thank Charles for his help and plan to cook him a meal. The narrator reveals the former waiter remains unapologetic in his actions to preserve the lobster population. Without their own venue, the former waitress and cashier were unsuccessful at selling their own swimsuit line. The manager was given a second chance and no longer orders lobsters for her own consumption. No lobsters ever went missing again at Langosta Lounge.
13710"Tables Turned"January 27, 2016 (2016-01-27)TBAN/A
In Maywood, California, Charles Stiles investigates to see if horrifying accusations made against the general manager Ryan are true with the help of El Toro De Oro's owner Xavier Franco (who came in from Las Vegas and was friends with Ryan) and the waiters Bryan and Jessica that alerted Charles. As Mystery Diners couldn't set up the hidden cameras and microphones without raising suspicion, the narrator stated that the camera men had to pose as customers. Charles' makeup artists gives Xavier a foolproof disguise so that he and Charles can pose as customers; Senior Mystery Diner Amanda is also there posing as a customer with her date. Xavier gets a good look at the abuse that Ryan is giving to his male waiters and busboys where he even didn't have the shift manager Stew properly train the new employees. On top of it, he is also seen giving his girlfriend complimentary meals, allowing her to take checks (which aren't hers since she doesn't work there), and sexually harassing the female waitresses. When Ryan is caught abusing a male waiter again, Amanda manages to put an end to the situation and escorts Ryan to the restaurant's parking lot for the confrontation. There, Xavier removes his disguise and reprimands Ryan for the abuse he's caused with his fellow co-workers. Ryan thought his actions was helping the owner in handling the business, but Charles and Amanda disagree. Charles and Xavier has evidence of his abuse that is not only hurting morale in the restaurant, but also chasing customers away. Xavier fires Ryan and terminates their friendship, stating that Ryan hasn't grown up at all. After Ryan departs, Charles and Amanda suggest to Xavier that he should let his staff know that he appreciates them and that he should promote one of his loyal staff members as manager. The narrator revealed that Ryan has been unsuccessful at mending his friendship with Xavier. His girlfriend was no longer seen at the restaurant while her last check was cancelled before she could cash it. Stew was promoted to general manager. Workplace harmony has returned and employee morale has never been better at El Toro De Oro.
13811"Hot Meat"March 30, 2016 (2016-03-30)TBAN/A
Tony, the owner of Rivoli's in Tom's River, New Jersey begins to believe that his new meat-purveyor Eric is selling him stolen goods; he thinks his order prices are too good to be true. Charles sends in Mystery Diner Danny, who has trouble infiltrating the restaurant because it is a family-owned business and they don't like outsiders. Meanwhile, Charles' private investigator Daniel did a background check on Eric and revealed that he was in prison from 2009 to 2012 for aggravated assault and also has warrants for his arrest in Pennsylvania, Massachusetts, and Delaware. Eric also gave out a business card for a meat packing company that Daniel discovered was bogus (the address was for an abandoned warehouse). Later, Daniel drove over to Eric's house where his delivery truck was and Eric's driver Les came to pick him up and trailed them to an abandoned building next to the railroad tracks where another delivery truck was waiting. Tony and Charles find out that the meat being sold for low prices was actually from another meat packing company, with a delivery which they received from a truck driver named Omar. After they witness Omar trying to end their deal, only to be roughed up by them, Charles asked Daniel to call the police and to have them meet him at the restaurant. When the staff members find that Danny has a wire on him, Tony runs down there and clears things up with them. When all of them meet, the police officers have arrived and placed handcuffs on Eric and Les, leading to Charles and Tony confronting them about lying about their pasts and for their actions. Tony terminates his connections with Eric and Les, who are then taken away by the police. Being pleased that none of his staff and family were involved, Tony thanks Charles and plans to cook him a pasta dish. The narrator revealed that Eric and Les are currently awaiting trial, and no longer provide meat to people. The other meat packing company was also informed of the scheme, and Omar was terminated for his involvement. Tony's old meat-purveyor was rehired, and Tony is happy to report that meat prices are just right at Rivoli's.
13912"Rigged Rental"April 6, 2016 (2016-04-06)TBAN/A
Steve, owner of Nashville Street Tacos and The Stillery in Nashville, Tennessee, believes his part-time apartment above his restaurant gets used while he's out of town. Charles Stiles sends in Mystery Diners Jamie and Brooke to investigate. They uncover serious problems with the manager at The Stillery and a female prep cook at Nashville Street Tacos involved in a scam. The manager at the Stillery is obviously running a rental scam for a self-help group in an apartment (under an assumed name on a rental website) that Steve owns when he's away and later a party secretly booked by Charles' private investigator Kimberly for Jamie who brought his cat over (Steve is allergic). In addition, the prep cook is seen upstairs cleaning the bathroom and taking out the trash before the next party arrives in order to suppress any suspicions. During the confrontation, the manager from the Stillery tries to convince Steve that he was trying to help bring in extra cash, but Charles doesn't believe him. Steve fires him and the cook from Nashville Street Tacos. The narrator reveals that the former Stillery manager and Nashville Street Tacos prep cook have moved on to new employment and no self-help group meetings are ever held in Steve's apartment. Steve was partially-inspired to rent out his apartment as long as the tenants follow his house rules.
14013"Love Hurts"April 13, 2016 (2016-04-13)TBAN/A

The Mystery Diners count down the Top 10 favorite love-related scams that broke hearts as well as love delusions:

  • At #10 is "Promotion Sabotage."
  • At #9 is "Daddy's Girl."
  • At #8 is "Love Hurts."
  • At #7 is "Dinner Drama."
  • At #6 is "Life's Not a Beach."
  • At #5 is "Private Chef Sting."
  • At #4 is "Comic Book Caper."
  • At #3 is "Lobster Looting."
  • At #2 is "Singles Night."
  • At #1 is "Crazy Hearts."
14114"Crooked Contest"April 20, 2016 (2016-04-20)TBAN/A
Rose and Tom, the owners of Belcourt Taps in Nashville, Tennessee, contacts Charles Stiles for help after hearing rumors that their songwriting contest is rigged. 80s pop star Tiffany Darwish goes undercover as a Mystery Diner to investigate. The Mystery Diners show Rose and Tom that they have a right to be concerned thanks to the bartender Lee and the sound engineer Benjamin; Lee had been sabotaging the singers with free alcohol and getting them drunk so they can't perform properly, and also setting off a blender to drown out the sound of their singing, and Benjamin was seen messing around with the stage and sound so the other performers who weren't so intoxicated couldn't perform well. On top of it, they're having contest performers sing songs written by Lee, and rigging the votes so they can win, all confirmed by Charles' private investigator Angela, who also revealed that Benjamin owns his own recording company. This leads up to a singer named Paige winning the contest with a song from Lee that contained lyrics from her phone. When Rose and Tom confront Lee, Benjamin, and Paige, the two men tried to claim it was for the good of the restaurant. Rose and Tom don't believe this, and when Charles asks Paige if she knew that part of the song she sang was from someone else, Paige doesn't answer and starts to silently cry which Charles takes as a "no." Rose and Tom fire Lee and Benjamin, while also telling Paige that she is disqualified from the contest. In his exit interview, Lee maintained he did nothing wrong and thought he was doing a good deed for Rose and Tom's business. Rose and Tom then thank Charles for his help. The narrator revealed that Lee and Benjamin have ended their collaboration. Outside of Paige, another three singers who won previous contests with Lee's songs were also disqualified. The singing contest no longer has problems at Belcourt Taps.
14215"Surprise Twists"April 27, 2016 (2016-04-27)TBAN/A

The Mystery Diners count down the Top 10 biggest twists that surprised Charles Stiles and the various owners that called for his help:

  • At #10 is "The Spoils of Victory."
  • At #9 is "Cheese-Burglar."
  • At #8 is "Daddy's Girl."
  • At #7 is "Repeat Offender."
  • At #6 is "Charitable Donations."
  • At #5 is "Magic Hassle."
  • At #4 is "Mascot Mayhem."
  • At #3 is "From Russia Without Love."
  • At #2 is "Paranormal Activities."
  • At #1 is "Secondhand Scam."

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